Show simple item record

dc.contributor.authorDwivedi, Yogesh K.
dc.contributor.authorKshetri, Nir
dc.contributor.authorHughes, Laurie
dc.contributor.authorSlade, Emma Louise
dc.contributor.authorJeyaraj, Anand
dc.contributor.authorKar, Arpan Kumar
dc.contributor.authorBaabdullah, Abdullah M.
dc.contributor.authorKoohang, Alex
dc.contributor.authorRaghavan, Vishnupriya
dc.contributor.authorAhuja, Manju
dc.contributor.authorAlbanna, Hanaa
dc.contributor.authorAlbashrawi, Mousa Ahmad
dc.contributor.authorAl-Busaidi, Adil S.
dc.contributor.authorBalakrishnan, Janarthanan
dc.contributor.authorBarlette, Yves
dc.contributor.authorBasu, Sriparna
dc.contributor.authorBose, Indranil
dc.contributor.authorBrooks, Laurence
dc.contributor.authorBuhalis, Dimitrios
dc.contributor.authorCarter, Lemuria
dc.contributor.authorChowdhury, Soumyadeb
dc.contributor.authorCrick, Tom
dc.contributor.authorCunningham, Scott W.
dc.contributor.authorDavies, Gareth H.
dc.contributor.authorDavison, Robert M.
dc.contributor.authorDé, Rahul
dc.contributor.authorDennehy, Denis
dc.contributor.authorDuan, Yanqing
dc.contributor.authorDubey, Rameshwar
dc.contributor.authorDwivedi, Rohita
dc.contributor.authorEdwards, John S.
dc.contributor.authorFlavián, Carlos
dc.contributor.authorGauld, Robin
dc.contributor.authorGrover, Varun
dc.contributor.authorHu, Mei-Chih
dc.contributor.authorJanssen, Marijn
dc.contributor.authorJones, Paul
dc.contributor.authorJunglas, Iris
dc.contributor.authorKhorana, Sangeeta
dc.contributor.authorKraus, Sascha
dc.contributor.authorLarsen, Kai R.
dc.contributor.authorLatreille, Paul
dc.contributor.authorLaumer, Sven
dc.contributor.authorMalik, F. Tegwen
dc.contributor.authorMardani, Abbas
dc.contributor.authorMariani, Marcello
dc.contributor.authorMithas, Sunil
dc.contributor.authorMogaji, Emmanuel
dc.contributor.authorNord, Jeretta Horn
dc.contributor.authorO’Connor, Siobhan
dc.contributor.authorOkumus, Fevzi
dc.contributor.authorPagani, Margherita
dc.contributor.authorPandey, Neeraj
dc.contributor.authorPapagiannidis, Savvas
dc.contributor.authorPappas, Ilias O.
dc.contributor.authorPathak, Nishith
dc.contributor.authorPries-Heje, Jan
dc.contributor.authorRaman, Ramakrishnan
dc.contributor.authorRana, Nripendra P.
dc.contributor.authorRehm, Sven-Volker
dc.contributor.authorRibeiro-Navarrete, Samuel
dc.contributor.authorRichter, Alexander
dc.contributor.authorRowe, Frantz
dc.contributor.authorSarker, Suprateek
dc.contributor.authorStahl, Bernd Carsten
dc.contributor.authorTiwari, Manoj Kumar
dc.contributor.authorvan der Aalst, Wil
dc.contributor.authorVenkatesh, Viswanath
dc.contributor.authorViglia, Giampaolo
dc.contributor.authorWade, Michael
dc.contributor.authorWalton, Paul
dc.contributor.authorWirtz, Jochen
dc.contributor.authorWright, Ryan
dc.date.accessioned2023-03-17T10:17:20Z
dc.date.available2023-03-11T00:00:00Z
dc.date.available2023-03-17T10:17:20Z
dc.date.issued2023-03-11
dc.identifier.citationDwivedi YK, Kshetri N, Hughes L, Slade EL, Jeyaraj A, Kar AK, Baabdullah AM, Koohang A, Raghavan V, Ahuja M, Albanna H, Albashrawi MA, Al-Busaidi AS, Balakrishnan J, Barlette Y, Basu S, Bose I, Brooks L, Buhalis D, Carter L, Chowdhury S, Crick T, Cunningham SW, Davies GH, Davison RM, Dé R, Dennehy D, Duan Y, Dubey R, Dwivedi R, Edwards JS, Flavián C, Gauld R, Grover V, Hu MC, Janssen M, Jones P, Junglas I, Khorana S, Kraus S, Larsen KR, Latreille P, Laumer S, Malik FT, Mardani A, Mariani M, Mithas S, Mogaji E, Nord JH, O’Connor S, Okumus F, Pagani M, Pandey N, Papagiannidis S, Pappas IO, Pathak N, Pries-Heje J, Raman R, Rana NP, Rehm SV, Ribeiro-Navarrete S, Richter A, Rowe F, Sarker S, Stahl BC, Tiwari MK, van der Aalst W, Venkatesh V, Viglia G, Wade M, Walton P, Wirtz J, Wright R (2023) '“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy', International Journal of Information Management, 71 (), pp.-.en_US
dc.identifier.issn0268-4012
dc.identifier.doi10.1016/j.ijinfomgt.2023.102642
dc.identifier.urihttp://hdl.handle.net/10547/625698
dc.description.abstractTransformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impacts for organisations, society, and individuals. Offering multi-disciplinary insight into some of these, this article brings together 43 contributions from experts in fields such as computer science, marketing, information systems, education, policy, hospitality and tourism, management, publishing, and nursing. The contributors acknowledge ChatGPT’s capabilities to enhance productivity and suggest that it is likely to offer significant gains in the banking, hospitality and tourism, and information technology industries, and enhance business activities, such as management and marketing. Nevertheless, they also consider its limitations, disruptions to practices, threats to privacy and security, and consequences of biases, misuse, and misinformation. However, opinion is split on whether ChatGPT’s use should be restricted or legislated. Drawing on these contributions, the article identifies questions requiring further research across three thematic areas: knowledge, transparency, and ethics; digital transformation of organisations and societies; and teaching, learning, and scholarly research. The avenues for further research include: identifying skills, resources, and capabilities needed to handle generative AI; examining biases of generative AI attributable to training datasets and processes; exploring business and societal contexts best suited for generative AI implementation; determining optimal combinations of human and generative AI for various tasks; identifying ways to assess accuracy of text produced by generative AI; and uncovering the ethical and legal issues in using generative AI across different contexts.en_US
dc.language.isoenen_US
dc.publisherElsevieren_US
dc.relation.urlhttps://www.sciencedirect.com/science/article/pii/S0268401223000233en_US
dc.rightsGreen - can archive pre-print and post-print or publisher's version/PDF
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectChatGPTen_US
dc.subjectartificial intelligenten_US
dc.subjectartificial intelligenceen_US
dc.subjectchatboten_US
dc.subjecthuman-centred computingen_US
dc.subjectSubject Categories::G700 Artificial Intelligenceen_US
dc.title“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policyen_US
dc.typeArticleen_US
dc.contributor.departmentSwansea Universityen_US
dc.contributor.departmentPune & Symbiosis International (Deemed University)en_US
dc.contributor.departmentUniversity of North Carolina at Greensboroen_US
dc.contributor.departmentUniversity of Bristolen_US
dc.contributor.departmentWright State Universityen_US
dc.contributor.departmentIndian Institute of Technology Delhien_US
dc.contributor.departmentKing Abdulaziz Universityen_US
dc.contributor.departmentMiddle Georgia State Universityen_US
dc.contributor.departmentNIIT Limiteden_US
dc.contributor.departmentUniversity of Louisvilleen_US
dc.contributor.departmentNorthumbria University Londonen_US
dc.contributor.departmentKFUPM Business Schoolen_US
dc.contributor.departmentSultan Qaboos Universityen_US
dc.contributor.departmentNational Institute of Technology, Indiaen_US
dc.contributor.departmentMontpellier Business Schoolen_US
dc.contributor.departmentFORE School of Management, New Delhien_US
dc.contributor.departmentIndian Institute of Management Ahmedabaden_US
dc.contributor.departmentUniversity of Sheffielden_US
dc.contributor.departmentBournemouth Universityen_US
dc.contributor.departmentUniversity of New South Walesen_US
dc.contributor.departmentTBS Business Schoolen_US
dc.contributor.departmentSwansea Universityen_US
dc.contributor.departmentUniversity of Strathclydeen_US
dc.contributor.departmentCity University of Hong Kongen_US
dc.contributor.departmentIndian Institute of Management Bangaloreen_US
dc.contributor.departmentUniversity of Bedfordshireen_US
dc.contributor.departmentLiverpool John Moores Universityen_US
dc.contributor.departmentPrin. L. N. Welingkar Institute of Management Development and Researchen_US
dc.contributor.departmentAston Business Schoolen_US
dc.contributor.departmentUniversity of Zaragozaen_US
dc.contributor.departmentUniversity of Otagoen_US
dc.contributor.departmentUniversity of Arkansasen_US
dc.contributor.departmentNational Tsing Hua Universityen_US
dc.contributor.departmentDelft University of Technologyen_US
dc.contributor.departmentCollege of Charlestonen_US
dc.contributor.departmentFree University of Bozen-Bolzanoen_US
dc.contributor.departmentUniversity of Johannesburgen_US
dc.contributor.departmentUniversity of Coloradoen_US
dc.contributor.departmentFriedrich-Alexander University Erlangen-Nurembergen_US
dc.contributor.departmentWorcester Polytechnic Instituteen_US
dc.contributor.departmentUniversity of Readingen_US
dc.contributor.departmentUniversity of Bolognaen_US
dc.contributor.departmentUniversity of South Floridaen_US
dc.contributor.departmentUniversity of Greenwichen_US
dc.contributor.departmentOklahoma State Universityen_US
dc.contributor.departmentUniversity of Manchesteren_US
dc.contributor.departmentUniversity of Central Floridaen_US
dc.contributor.departmentSKEMA Business Schoolen_US
dc.contributor.departmentNational Institute of Industrial Engineering (NITIE), Mumbaien_US
dc.contributor.departmentNewcastle Universityen_US
dc.contributor.departmentUniversity of Agderen_US
dc.contributor.departmentNorwegian University of Science and Technologyen_US
dc.contributor.departmentDXC Technologies Indiaen_US
dc.contributor.departmentRoskilde Universityen_US
dc.contributor.departmentQatar Universityen_US
dc.contributor.departmentUniversité de Strasbourgen_US
dc.contributor.departmentESIC Universityen_US
dc.contributor.departmentUniversity of Economics and Human Sciences, Warsawen_US
dc.contributor.departmentWellington School of Business and Governmenten_US
dc.contributor.departmentNantes Universityen_US
dc.contributor.departmentUniversity of Virginiaen_US
dc.contributor.departmentUniversity of Nottinghamen_US
dc.contributor.departmentRWTH Aachen Universityen_US
dc.contributor.departmentVirginia TechBlacksburg,en_US
dc.contributor.departmentUniversity of Portsmouthen_US
dc.contributor.departmentUniversity of Aosta Valleyen_US
dc.contributor.departmentIMD Business School, Lausanneen_US
dc.contributor.departmentCapgemini UK Ltden_US
dc.contributor.departmentNational University of Singaporeen_US
dc.identifier.journalInternational Journal of Information Managementen_US
dc.date.updated2023-03-17T09:38:19Z
dc.description.notegold oa


Files in this item

Thumbnail
Name:
Publisher version
Thumbnail
Name:
IJIMChatGPTpaperMarch2023.pdf
Size:
6.860Mb
Format:
PDF
Description:
final published version

This item appears in the following Collection(s)

Show simple item record

Green - can archive pre-print and post-print or publisher's version/PDF
Except where otherwise noted, this item's license is described as Green - can archive pre-print and post-print or publisher's version/PDF