Cloud services for culture aware conversation: socially assistive robots and virtual assistants
Authors
Recchuto, CarmineGava, Luna
Grassi, Lucrezia
Grillo, Alberto
Lagomarsino, Marta
Lanza, Davide
Liu, Zijian
Papadopoulos, Chris
Papadopoulos, Irena
Scalmato, Antonello
Sgorbissa, Antonio
Affiliation
University of GenovaUniversity of Bedfordshire
Middlesex University
Pillo Labs S.r.l.
University of Genova
Issue Date
2020-07-21Subjects
socially assistive robots
Metadata
Show full item recordAbstract
This paper introduces a new Cloud platform providing services for culturally competent interaction, that has been developed to expand the capabilities of Socially Assistive Robots and virtual assistants interacting with older persons. The rationale behind the proposed architecture is discussed, by outlining key principles as well as the functionalities provided, with a specific focus on verbal interaction. Three case studies, the humanoid robot Pepper, a robotic medicine dispenser Pillo, and a custom-built Android-based virtual assistant, are analyzed in detail, by showing how robots and other assistants may easily access culturally competent Cloud services to expand their interaction capabilities. Transcripts of conversations are reported and commented, in order to outline both the positive features and the limitations of the system.Citation
Recchuto C, Gava L, Grassi L, Grillo A, Lagomarsino M, Lanza D, Liu Z, Papadopoulos C, Papadopoulos I, Scalmato A, Sgorbissa A (2020) 'Cloud services for culture aware conversation: socially assistive robots and virtual assistants', 17th International Conference on Ubiquitous Robots (UR) - Kyoto, Institute of Electrical and Electronics Engineers Inc..Additional Links
https://ieeexplore.ieee.org/document/9144750Type
Conference papers, meetings and proceedingsLanguage
enISBN
9781728157153ae974a485f413a2113503eed53cd6c53
10.1109/UR49135.2020.9144750