Embedding ethics in the design of culturally competent socially assistive robots

Abstract

Research focusing on the development of socially assistive robots (SARs) for the care of older adults has grown in recent years, prompting a great deal of ethical analysis and reflection on the future of SARs in caring roles. Much of this ethical thinking, however, has taken place far from the settings where technological innovation is practiced. Different frameworks have been proposed to bridge this gap and enable researchers to handle the ethical dimension of technology from within the design and development process, including Value Sensitive Design (VSD). VSD has been defined as a 'theoretically grounded approach to the design of technology that accounts for human values in a principled and comprehensive manner throughout the design process'. Inspired in part by VSD, we have developed a process geared towards embedding ethics at the core of CARESSES, an international multidisciplinary project that aims to design the first culturally competent SAR for the care of older adults. Here we describe that process, which included extracting key ethical concepts from relevant ethical guidelines and applying those concepts to scenarios that describe how the CARESSES robot will interact with individuals belonging to different cultures. This approach highlights the ethical implications of the robot's behavior early in the design process, thus enabling researchers to identify and engage with ethical problems proactively.