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dc.contributor.authorDarwish, Alyaaen
dc.contributor.authorBurns, Peteren
dc.date.accessioned2020-01-10T12:13:58Z
dc.date.available2020-01-10T12:13:58Z
dc.date.issued2019-01-07
dc.identifier.citationDarwish A, Burns P (2019) 'Tourist destination reputation: an empirical definition', Tourism Recreation Research, 44 (2), pp.153-162.en
dc.identifier.issn0250-8281
dc.identifier.doi10.1080/02508281.2018.1558754
dc.identifier.urihttp://hdl.handle.net/10547/623764
dc.description.abstractTourism is a reputation-dependent industry; on the demand side, potential travellers without previous experience of a destination face certain risks when determining their travel options. An accurate perception of the destination’s reputation helps minimise risk of unsatisfactory travel experiences. On the supply side, a favourable tourist destination reputation enhances the destination’s competitive advantage, and helps it to compete for visitors, investments, and skilled human resources. Despite the importance of tourist destination reputation, attempts at developing a definition have been somewhat limited by an over-reliance on theories of corporate reputation. The present study suggests a comprehensive definition of tourist destination reputation based on empirical study, by applying a Delphi research with a group of ten professional and academic tourism experts. Consensus was reached after conducting two-rounds of the Delphi process, resulted in an agreed definition for tourist destination reputation that takes account of professional insights.
dc.language.isoenen
dc.publisherTaylor and Francis Ltd.en
dc.relation.urlhttps://tandfonline.com/doi/abs/10.1080/02508281.2018.1558754en
dc.rightsGreen - can archive pre-print and post-print or publisher's version/PDF
dc.subjectDelphi researchen
dc.subjecttourist destination reputationen
dc.subjectcompetitive advantageen
dc.subjectperceptionen
dc.subjectN800 Tourism, Transport and Travelen
dc.titleTourist destination reputation: an empirical definitionen
dc.typeArticleen
dc.contributor.departmentUniversity of Bedfordshireen
dc.identifier.journalTourism Recreation Researchen
dc.date.updated2020-01-10T12:11:58Z
dc.description.noteover 3 months from publication
html.description.abstractTourism is a reputation-dependent industry; on the demand side, potential travellers without previous experience of a destination face certain risks when determining their travel options. An accurate perception of the destination’s reputation helps minimise risk of unsatisfactory travel experiences. On the supply side, a favourable tourist destination reputation enhances the destination’s competitive advantage, and helps it to compete for visitors, investments, and skilled human resources. Despite the importance of tourist destination reputation, attempts at developing a definition have been somewhat limited by an over-reliance on theories of corporate reputation. The present study suggests a comprehensive definition of tourist destination reputation based on empirical study, by applying a Delphi research with a group of ten professional and academic tourism experts. Consensus was reached after conducting two-rounds of the Delphi process, resulted in an agreed definition for tourist destination reputation that takes account of professional insights.


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