A generalised adoption model for services: a cross-country comparison of mobile health (m-health)
Name:
Publisher version
View Source
Access full-text PDFOpen Access
View Source
Check access options
Check access options
Authors
Dwivedi, Yogesh KumarShareef, Mahmud Akhter
Simintiras, Antonis C.
Lal, Banita
Weerakkody, Vishanth
Affiliation
Swansea UniversityNorth South University, Dhaka
McMaster University
Nottingham Trent University
Brunel University
Issue Date
2015-07-17
Metadata
Show full item recordAbstract
Which antecedents affect the adoption by users is still often a puzzle for policy-makers. Antecedents examined in this research include technological artefacts from the Unified Theory of Acceptance and Use of Technology (UTAUT), consumer context from UTAUT2 and psychological behaviour concepts such as citizens' channel preference and product selection criteria. This research also investigated cultural domination on citizens' behavioural perception. The data for this study was collected among citizens from three countries: USA, Canada, and Bangladesh. The findings suggest that the UTAUT model could partially shape technology artefact behaviour and the extended UTAUT must consider specific determinants relevant to cognitive, affective, and conative or behavioural aspects of citizens. The model helps policy-makers to develop mobile healthcare service system that will be better accepted. The finding also suggests that this mobile service system should reflect a country's cultural traits. These findings basically extend the theoretical concept of UTAUT model to articulate adoption behaviour of any complex and sensitive ICT related issues like mobile healthcare system.Citation
Dwivedi YK, Shareef MA, Simintiras AC, Lal B, Weerakkody V (2016) 'A generalised adoption model for services: a cross-country comparison of mobile health (m-health)', Government Information Quarterly, 33 (1), pp.174-187.Publisher
ElsevierJournal
Government Information QuarterlyAdditional Links
https://www.sciencedirect.com/science/article/pii/S0740624X15000751Type
ArticleLanguage
enISSN
0740-624Xae974a485f413a2113503eed53cd6c53
10.1016/j.giq.2015.06.003