Face-to-face versus online tutoring support in distance education
Affiliation
Open UniversityIssue Date
2007-02-14Subjects
distance education
Metadata
Show full item recordAbstract
The experiences of students taking the same course by distance learning were compared when tutorial support was provided conventionally (using limited face-to-face sessions with some contact by telephone and email) or online (using a combination of computer-mediated conferencing and email). Study 1 was a quantitative survey using an adapted version of the Course Experience Questionnaire and the Revised Approaches to Studying Inventory. Study 2 was another quantitative survey using the Academic Engagement Form. Study 3 was an interview-based examination of the students? conceptions of tutoring and tuition. In all three studies, the students receiving online tuition reported poorer experiences than those receiving face-to-face tuition. Study 3 showed that tutoring was seen not only as an academic activity but also as a highly valued pastoral activity. To make online tuition successful both tutors and students need training in how to communicate online in the absence of paralinguistic cues.Citation
Price L, Richardson JTE, Jelfs A (2007) 'Face-to-face versus online tutoring support in distance education', Studies in Higher Education, 32 (1), pp.1-20.Publisher
RoutledgeJournal
Studies in Higher EducationAdditional Links
https://www.tandfonline.com/doi/abs/10.1080/03075070601004366Type
ArticleLanguage
enISSN
0307-5079ae974a485f413a2113503eed53cd6c53
10.1080/03075070601004366