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    Face-to-face versus online tutoring support in distance education

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    Authors
    Price, Linda
    Richardson, John T.E.
    Jelfs, Anne
    Affiliation
    Open University
    Issue Date
    2007-02-14
    Subjects
    distance education
    
    Metadata
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    Abstract
    The experiences of students taking the same course by distance learning were compared when tutorial support was provided conventionally (using limited face-to-face sessions with some contact by telephone and email) or online (using a combination of computer-mediated conferencing and email). Study 1 was a quantitative survey using an adapted version of the Course Experience Questionnaire and the Revised Approaches to Studying Inventory. Study 2 was another quantitative survey using the Academic Engagement Form. Study 3 was an interview-based examination of the students? conceptions of tutoring and tuition. In all three studies, the students receiving online tuition reported poorer experiences than those receiving face-to-face tuition. Study 3 showed that tutoring was seen not only as an academic activity but also as a highly valued pastoral activity. To make online tuition successful both tutors and students need training in how to communicate online in the absence of paralinguistic cues.
    Citation
    Price L, Richardson JTE, Jelfs A (2007) 'Face-to-face versus online tutoring support in distance education', Studies in Higher Education, 32 (1), pp.1-20.
    Publisher
    Routledge
    Journal
    Studies in Higher Education
    URI
    http://hdl.handle.net/10547/622596
    DOI
    10.1080/03075070601004366
    Additional Links
    https://www.tandfonline.com/doi/abs/10.1080/03075070601004366
    Type
    Article
    Language
    en
    ISSN
    0307-5079
    ae974a485f413a2113503eed53cd6c53
    10.1080/03075070601004366
    Scopus Count
    Collections
    Education

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