Operations capability, productivity and business performance: the moderating effect of environmental dynamism
OC Efficiency Perf in UK - Revised ...
data envelopment analysis
G200 Operational Research
MetadataShow full item record
AbstractPurpose – The purpose of this study is to investigate the relationships between operations capability, productivity and business performance in the context of environmental dynamism. Design/methodology/approach – A proposed conceptual framework grounded in the resourcebased view (RBV) and dynamic capability view (DCV) is analysed using archival data from 193 automakers in the UK. Findings – The results show that operations capability, as an important dynamic capability, has a significant positive effect on productivity, which in turn leads to improved business performance. The results also suggest that productivity fully mediates the relationship between operations capability and business performance, and that environmental dynamism significantly moderates the relationship between operations capability and productivity. Practical implications – The research findings provide practical insights that will help managers develop operations capability to gain greater productivity and business performance in a dynamic environment.
CitationYu W, Ramanathan R, Wang X, Yang J (2017) 'Operations capability, productivity and business performance: the moderating effect of environmental dynamism', Industrial Management and Data Systems 118 (1) 126-143
The following license files are associated with this item:
- Creative Commons
Except where otherwise noted, this item's license is described as Green - can archive pre-print and post-print or publisher's version/PDF