• Qualitative tourism research: opportunities in the emergent soft sciences

      Wilson, Erica; Hollinshead, Keith; Southern Cross University; University of Bedfordshire (Elsevier Ltd, 2015-06-23)
      A liberation in 'soft science' inquiry over recent decades has opened up ontological, epistemological and methodological opportunities, but this empowerment is often under-recognised in investigations of tourism. While qualitative inquiry has made significant advances within tourism studies, scholars can gain richly by continuing to cultivate forms of critical multilogicality, and by embracing some of the methods and approaches on offer elsewhere across the broader (soft) social sciences. This paper thereby advances a set of key conceptual principles which guide emergent soft science thinking; it reviews their applicability within tourism studies through a probative 'tableau' of qualitative approach exemplars.
    • Tourism "the third ear": Further prospects for qualitative inquiry

      Hollinshead, Keith; Jamal, Tazim B. (Cognizant Communication Corporation, 2007-04-01)
      This commentary on the state of the art of qualitative research in Tourism Studies is prompted and inspired by the recent appearance of Phillimore and Goodson's valuable coverage of the ontological and epistemological issues involved in the conduct of the enlarging body of qualitative research that has lately emerged in the field. It also stands as a follow-up article to the work of Jamal and Hollinshead in Tourism Management on similar matters. Like the latter, that is, that timely "Qualitative Research as a Forbidden Zone" article, this Tourism Analysis review article is premised upon the view that just as travel and tourism mirror so much of the social, communal, and political realities of the cultural world "out there," so research in Tourism Studies can mirror and much more advantageously utilize so many of the emergent phenomenological and ethnographic advances in research praxis that have followed in the wake of the so-called interpretive turn and the so-called literary turn of the human sciences. In viewing travel and tourism as critical and dynamic fields of seeing, being, experiencing, inventing, and knowing of and about the world, this review article positions travel and tourism as an inherently endlessly creative and mediating field of lived experience that, therefore, should be much more deeply explored interpretively, and thereby "qualitatively," in the light of the new insights that qualitative researchers have lately gained across human science disciplines into matters of meaning, textuality, and rhetorical power. Although The Forbidden Zone of Jamal and Hollinshead (in Tourism Management) explored the relevance of matters of "messy text," "confirmability," "engaged interestedness," "locality" for Tourism Studies, this follow-up article here in Tourism Analysis peruses related questions of "text," "voice," "reflexivity," "audience." It broadly concludes that-after Wichroski (1997)-the inexperienced qualitative researcher in travel/tourism/any domain can normally improve his or her sensibilities to the interpretive issues faced and to the contextual situation encountered by learning how to deploy "a third ear" to actively sense the involved difficult matters of "tacit" individual presence, "unstated" communal existence, "undeclared" researcher power and authority in both the research locales and the investigative processes he/she is engaged in. Although this follow-up (Third Ear) article posits many strengths in the use of qualitative research in Tourism Studies-particularly in tapping the misty plurivocality of populations and the exacting, contested narratives about places and pasts-the endeavor to understand the different styles of interpretive/ethnographictextual insight that course through various qualitative techniques is no soft option in research, and demands considerable sensitivity to the unfixities of meaning, affiliation, and identity. Overall then, as did Phillimore and Goodson, this Third Ear review article seeks to shift the debate about the merit and value of qualitative research beyond concerns of "technique" and away from the strictures of "method," per se, towards the need for the collective field of Tourism Studies to encourage more of its researchers towards flexible, interpretive approaches that demand enhanced situational use of their human intuitive and creative capacities themselves as a perceptual, diagnostic, and inferential resource. Thereby, the article calls for a more reasoned use of these sorts of creatively informed human capacities where they can be utilized sensitively in critical-vigorous fashion to gauge the held local/situational realities of and about the world, and with critical-rigor over the care in which those found understandings are reflexively captured and crosschecked. But the authors of this review article recognize that the new/emergent intersubjectivities and the new/ unfolding moral discourse of qualitative inquiry are still rupturing, still messy, and (for many researchers) still a rather dark matter. As the field of Tourism Studies continues into the 21st century, there are so many new options and opportunities in the engagement with the ever-expanding portfolio of qualitative research approaches-but there is still so much to learn in situ about how each one of them may be sensibly and appropriately deployed in each of those specific research locales.
    • Tourism and gendered hosts and guests

      Jeffrey, Heather; University of Bedfordshire (Emerald Group Publishing Ltd., 2019-11-04)
      Purpose: This conceptual paper aims to contribute to the extant tourism and gender literature by highlighting a tendency towards the conceptualisation of gendered research participants as host or guest depending upon their nationality. Design/methodology/approach: The argument presented here is based on a critical review of literature concerned with gender and tourism, focusing specifically on studies that include participant voices since 2010. Findings: The paper identifies a tendency in research on gender and tourism to conceptualise women and men from the West as guests and women and men from the rest as hosts. It is argued that working within this dominant framework can equate to an overlooking of many issues facing women and men globally; in doing so, it paves the way for future research and opens dialogue for important conversations on gender and feminist research in the academic field of tourism. Research limitations/implications: This paper aims to highlight a limitation in theorising rather than provide an exhaustive or systematic review of the literature. Future research trajectories are outlined. Originality/value: The paper’s originality lies in the problematisation of commonly accepted terminology when conceptualising research participants in tourism and providing suggestions for future research.
    • Tourism, CPRs and environmental ethics

      Holden, Andrew (Elsevier, 2004-12-06)
    • Tourist destination reputation: an empirical definition

      Darwish, Alyaa; Burns, Peter; University of Bedfordshire (Taylor and Francis Ltd., 2019-01-07)
      Tourism is a reputation-dependent industry; on the demand side, potential travellers without previous experience of a destination face certain risks when determining their travel options. An accurate perception of the destination’s reputation helps minimise risk of unsatisfactory travel experiences. On the supply side, a favourable tourist destination reputation enhances the destination’s competitive advantage, and helps it to compete for visitors, investments, and skilled human resources. Despite the importance of tourist destination reputation, attempts at developing a definition have been somewhat limited by an over-reliance on theories of corporate reputation. The present study suggests a comprehensive definition of tourist destination reputation based on empirical study, by applying a Delphi research with a group of ten professional and academic tourism experts. Consensus was reached after conducting two-rounds of the Delphi process, resulted in an agreed definition for tourist destination reputation that takes account of professional insights.
    • Tunisia : mass tourism in crisis?

      Jeffrey, Heather; Bleasdale, Sue; University of Bedfordshire; Middlesex University (CABI, 2017-07-01)
      Successive governments in post-colonial Tunisia have sought to develop mass tourism as an avenue for social and economic development. Political instability and increasing media coverage have more recently led to a dramatic reduction in foreign tourist arrivals. Tunisia provides insights into the intersections of modernity, mass tourism, authoritarianism and terrorism, and in a world marred by terrorist attacks it becomes increasingly important to analyse the specific contexts from which these emerge. This chapter aims to address some of these issues by evaluating mass tourism development in Tunisia, highlighting the social and economic advances Tunisia has achieved, before analysing the situation since the Jasmine revolution of 2011. In order to fully analyse mass tourism in Tunisia, we draw on our own experience, which includes over 30 years of research in Tunisia, and fieldwork carried out shortly after the March 2015 Bardo Museum attack in the capital city Tunis. Finally, the chapter looks towards the future of mass tourism in Tunisia, arguing that while mass tourism has delivered positive advances, if it is to continue to do so the industry must be diversified and adapted to meet new needs.