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Communication and core conditions in rapport building: a case studyThe main aim of this article is to show how difficulties in communication across cultural boundaries can be addressed effectively by taking account of the complex interplay between individual, culture-specific and universal aspects of social interaction. The article considers an unconventional, creative and effective approach to dealing with a critical incident situation that arose in an intercultural efl classroom. The description and analysis of the problem situation draw on Carl Rogers' (see Kirschenbaum and Henderson, 1989) core conditions for facilitative educational practice and the key concepts of Relevance-Theoretic pragmatics (Sperber and Wilson, 1986, 1995), showing how the mechanisms of communication can be used in building positive rapport between the interactants as whole integrated individuals.