• Gaining competitive advantage from analytics through the mediation of decision-making effectiveness: An empirical study of UK manufacturing companies

      Cao, Guangming; Duan, Yanqing; University of Bedfordshire (Pacific Asia Conference on Information Systems, 2014-12-31)
      While it is widely believed that analytics capabilities enable a company to identify valuable insights from big data thereby to improve the effectiveness of decision-making and to gain competitive advantage, little empirical research has been undertaken to investigate the mechanisms through which analytics capabilities improve decision-making effectiveness and organisational competitiveness. This paper aims to reduce this research gap in the literature. Drawing on the resource-based view (RBV), it develops a research model to specify the interrelationships among information processing capabilities, resource heterogeneity, decision-making effectiveness, and competitive advantage. It then empirically tests the proposed model using structural equation modelling based on 232 responses collected from UK manufacturing companies. This paper has made several contributions to the research and practice of business analytics and decision-making. First, it advances the literatures by conceptually developing and empirically testing a path model linking information processing capabilities to decision-making effectiveness and competitive advantage. Second, it advances our knowledge by clarifying and testing the mediating role of decision-making effectiveness in affecting the relationship between information processing capabilities and competitive advantage. Third, it extends the RBV and decision-making literatures by explicating and testing the mediating role of resource heterogeneity in affecting the relationship between information processing capabilities and competitive advantage, and between information processing capabilities and decision-making effectiveness. Finally, this paper contributes to managers' and business analytics practitioners' knowledge by demonstrating the importance of improving decision-making effectiveness in gaining competitive advantage.
    • A generalised adoption model for services: a cross-country comparison of mobile health (m-health)

      Dwivedi, Yogesh Kumar; Shareef, Mahmud Akhter; Simintiras, Antonis C.; Lal, Banita; Weerakkody, Vishanth; Swansea University; North South University, Dhaka; McMaster University; Nottingham Trent University; Brunel University (Elsevier, 2015-07-17)
      Which antecedents affect the adoption by users is still often a puzzle for policy-makers. Antecedents examined in this research include technological artefacts from the Unified Theory of Acceptance and Use of Technology (UTAUT), consumer context from UTAUT2 and psychological behaviour concepts such as citizens' channel preference and product selection criteria. This research also investigated cultural domination on citizens' behavioural perception. The data for this study was collected among citizens from three countries: USA, Canada, and Bangladesh. The findings suggest that the UTAUT model could partially shape technology artefact behaviour and the extended UTAUT must consider specific determinants relevant to cognitive, affective, and conative or behavioural aspects of citizens. The model helps policy-makers to develop mobile healthcare service system that will be better accepted. The finding also suggests that this mobile service system should reflect a country's cultural traits. These findings basically extend the theoretical concept of UTAUT model to articulate adoption behaviour of any complex and sensitive ICT related issues like mobile healthcare system.
    • Global consumer culture positioning: the use of global consumer culture positioning appeals across four European countries

      Czarnecka, Barbara; Keles, Serap (International Management Development Association, 2014-01-01)
      This study proposes a framework of advertising appeals which could be used to express global consumer culture positioning (GCCP) strategy in advertising. The paper examines the use of such appeals in print advertising from four European countries comparing 847 advertisements for durable and non-durable goods from Poland, Hungary, Ireland and the UK. Contrary to expectations, GCCP appeals were more often used in advertisements for non-durable goods than durable goods. The study confirmed the expectation that GCCP appeals would be more frequently used in advertising in less developed markets than in more developed markets. The proposed framework of GCCP appeals may be useful to practitioners wishing to use this positioning strategy.
    • Green supply chain management – food for thought?

      Ali, Abdul; Bentley, Yongmei; Cao, Guangming; Habib, Farooq; University of Bedfordshire (Taylor and Francis Ltd., 2016-09-13)
      This paper investigates the impact of green supply chain management (GSCM) practices on the performance of UK food retail small and medium-sized enterprises (SMEs). A quantitative approach using a non-probability sampling of 84 participants was employed. Based on the literature review, five hypotheses were developed and tested using the partial least square-structural equation modeling (SEM-Smart PLS 2.03) approach. The reviewed literature revealed that key internal drivers (ID) and external pressures (EP) stimulate organizations to initiate GSCM practices in UK food retail SMEs. Though empirical findings strongly supported the statement that ID influence GSCM practices, they did not show a significant relationship between EP and GSCM practices. Literature also suggests that practicing GSCM can help improve the efficiency, brand image (BI) and profitability, and thus improve the overall firm performance which is also empirically proved. This study helps enrich existing theories on SCM and organizational performance. As to practical impact, this study should facilitate SMEs in GSCM practices and thus help green the economy. While the findings of this study have limited generalisability as the data were collected from UK SMEs only and the sample size was comparatively small, this research establishes a foundation for further study in this domain.
    • Green supply chain management – practices and trends in developing countries

      Bentley, Yongmei; Dhillon, Manpreet Kaur (Springer, 2019-07-29)
      Purpose - The emergent issue of green supply chain management (GSCM) has been rapidly evolving, matched by the growth in the number of academic publications in this field. GSCM that incorporates environmental thinking into the supply chain management activities has gained popularity across the world, but mainly in the developed countries though the trend is noticeable in developing countries as well. The purpose of this research is to explore the existing studies in the field of GSCM in developing countries via a comprehensive systematic literature review (SLR) and compare the findings to those of the developed countries. Thus, this research aims to present the GSCM research from a comprehensive point of view and analyse the trend of growth in the last two and a half decades using the SLR method. Design/Methodology/Approach – This study uses the SLR approach to explore the present status of GSCM research in developing countries. Journal articles pertaining to GSCM in developed countries has also been studied for the purpose of comparing the results with the developing countries. For this review, Scopus and web of science database have been searched for papers published between 1990 and 2018 using the keywords ‘green supply chain management’ and ‘GSCM’. Articles identified were further reviewed and categorized under different attributes namely year, journal, geographical regions, research design, research methodology, and finally research issues. The classifications enabled the identification of crucial gaps in the literature for further research. Expected Outcomes – One of the main findings is that the research in GSCM has been dominated by quantitative study with mathematical modeling and surveys as the most commonly used methods to study GSCM issues. The full chapter will reveal the present status of GSCM research in developing countries in comparison with that in the developed countries. Thus, the results should improve the understanding of GSCM research in both developed and developing countries and highlight the opportunities that still need further investigation. Originality/Value - This study is original. The SLR method graphically illustrates the evolution of publications in developing countries over last quarter of a century in comparison to that with those in developed countries. This research has identified the gaps and directions that should be useful to guide researchers and practitioners in this area.
    • A heuristics approach for computing the largest eigenvalue of a pairwise comparison matrix

      Nachiappan, Subramanian; Ramanathan, Ramakrishnan (Inderscience, 2019-04-10)
      Pairwise comparison matrices (PCMs) are widely used to capture subjective human judgements, especially in the context of the Analytic Hierarchy Process (AHP). Consistency of judgements is normally computed in AHP context in the form of consistency ratio (CR), which requires estimation of the largest eigenvalue (Lmax) of PCMs. Since many of these alternative methods do not require calculation of eigenvector, Lmax and hence the CR of a PCM cannot be easily estimated. We propose in this paper a simple heuristics for calculating Lmax without any need to use Eigenvector Method (EM). We illustrated the proposed procedure with larger size matrices. Simulation is used to compare the accuracy of the proposed heuristics procedure with actual Lmax for PCMs of various sizes. It has been found that the proposed heuristics is highly accurate, with errors less than 1%. The proposed procedure would avoid biases and help managers to make better decisions. The advantage of the proposed heuristics is that it can be easily calculated with simple calculations without any need for specialised mathematical procedures or software and is independent of the method used to derive priorities from PCMs.
    • A historical institutionalist perspective on the persistence of state controls during financial sector reforms: the insightful case of Myanmar

      Win, Sandar; Kofinas, Alexander K. (Emerald Group Publishing Ltd., 2020-09-23)
      Purpose: Many transition economies are former socialist planned economies and have undergone market reforms of their financial sector to signal their transition towards democracy. However, governments in these countries have been reluctant to relinquish the pre-existing controls on economy and have adopted nuanced and sophisticated approaches to retain control. In such context, scholars may find it challenging to investigate the role played by the state in the success or failure of attempted market reforms. This work investigates the different forms of state-induced accounting controls that may preserve the status quo within the economy during transition, using Myanmar as an example. Design/methodology/approach: The authors adopted a longitudinal qualitative research method aiming to reveal the very processes and mechanisms used by the banks and their evolution over time. This method is in accordance with the historical institutionalist perspective that we have applied within this research. Findings: The authors found that the Myanmar government embarked on the privatisation of their financial sector from 1990 to 2016 as a major public sector reform initiative. Under the guise of market reforms, it used both state-led and market-led controls to emulate and retain the socialist banking model where banks are used to fund the immediate government's budget deficits. This created a series of intended and unintended consequences, resulting in the ultimate failure of the government's market reforms. Research limitations/implications: Previously, research on public sector management accounting in emerging economies was not relying consistently on using theory. The relative limited theorisation led to gaps when attempting to understand and explain the opaque forms of state control mechanisms in transition economies. By applying historical institutionalist perspective, and a more theory-driven, reflective approach to the interpretation of the data collected, we have provided a deeper insight and understanding on how different forms of state controls can emerge, adapt and persist in transition economies such as Myanmar. Practical implications: The authors demonstrated that though the state may have implemented market reforms to signal regimes change, this does not necessarily mean that the government has relinquished their control on the economy. The state could take a more sophisticated, covert approach towards state controls leading to both intended and unintended consequences. Thus, even if the state's preferences change, the decisions cannot be easily reversed, as path-dependent state controls may have become pervasive affecting any further institutional and policy developments. Thus, the authors suggest that governments in both transition and developed economies should be cautious when enacting regulations on corporate control. Originality/value: In this paper, the authors have applied a historical institutional perspective in our analysis instead of the more widely used sociological, institutionalist approach. This allowed authors to harness rich longitudinal data indicating that market reforms and their success or failure should be examined as an ongoing process rather than a completed action. This is especially important in transition economies where the state may be unwilling to renounce the existing controls on the industry and may resort to more opaque forms of state control, eventually obstructing the intended reforms.
    • How correct were they? – a comparison of logistics/supply chain practitioner and educator views of near-term oil price with the actual oil price

      Bentley, Yongmei; Cao, Guangming; Ramanathan, Ramakrishnan; Bentley, Roger; University of Bedfordshire; Petroleum Analysis Centre (Chartered Institute of Logistics and Transport UK, 2018-09-10)
      Purpose: Previous research (Bentley et al., 2016 & 2017) investigated the views of logistics and supply chain (SC) managers, and educators teaching these disciplines, about the impact of recent changes in oil price on these industries, and also their expectations of future oil price, and hence anticipated impacts. In this paper we look at how the opinions held by these groups on near-term oil price turned out, when compared to the oil prices that actually occurred. Given that the International Energy Agency (IEA) and others forecast that the oil price will rise significantly in real terms over the coming years, the purpose of this research is to better understand how well professionals associated with these industries are able to anticipate oil price change, and hence correctly plan for likely impacts. Research Approach: The research draws on three main rounds of surveys carried out from early 2016 to the end of 2017 at a range of UK and international logistic and SC events and conferences. The surveys used semi-structured questionnaires issued and collected personally. This adopted the ‘key informant’ approach, ensuring that only the target audience – here, of middle and senior managers in logistics and SC companies, and senior lecturers and above in universities - were surveyed, and that a high response rate - here, >90% - was achieved. The questionnaire was kept short and anonymous to assist this high take-up rate, with some 70 valid questionnaires being analysed by both qualitative and quantitative methods. Findings and Originality: This research is recent and original. Based on our previous findings, we know that these practitioners and educators forecast a surprisingly wide range of oil prices in both the near and medium term; for example, expecting the oil price 10 years from the survey date to range from below $30/bbl  to above $120/bbl; and giving corresponding explanations for this diversity of view. In this paper we find that over the period surveyed the forecasts made by these groups consistently underestimated the oil price rises that actually occurred. The analysis discusses the likely factors driving both the wide divergence of views on future oil price, and also why the forecasts of this price have so far turned out to be too low. These findings are presented in the context of IEA oil price forecasts, and the under-recognised fundamental constraints that drive changes in oil price. Research and Practical Impacts: Such a wide range of views on the likely future price of oil has significant implications in terms of correct planning of future company operational practices, and, importantly, in optimising major long-term investment decisions. Hence improving the understanding of the correctness of expected future oil prices - as analysed in this paper - has the potential to improve decision-making, and hence profitability, across the logistics and SC industries.
    • How do top- and bottom-performing companies differ in using business analytics?

      Cao, Guangming; Duan, Yanqing (Emerald Publishing Limited, 2017-09-21)
      Purpose Business analytics (BA) has attracted growing attention mainly due to the phenomena of big data. While studies suggest that BA positively affects organizational performance, there is a lack of academic research. The purpose of this paper, therefore, is to examine the extent to which top- and bottom-performing companies differ regarding their use and organizational facilitation of BA. Design/methodology/approach Hypotheses are developed drawing on the information processing view and contingency theory, and tested using multivariate analysis of variance to analyze data collected from 117 UK manufacture companies. Findings Top- and bottom-performing companies differ significantly in their use of BA, data-driven environment, and level of fit between BA and data-drain environment. Practical implications Extensive use of BA and data-driven decisions will lead to superior firm performance. Companies wishing to use BA to improve decision making and performance need to develop relevant analytical strategy to guide BA activities and design its structure and business processes to embed BA activities. Originality/value This study provides useful management insights into the effective use of BA for improving organizational performance.
    • How individual values underpin SME environmental engagement

      Schaefer, Anja; Williams, Sarah; Blundel, Richard; University of Bedfordshire; Open University (Sage, 2018-01-10)
      We study the values on which managers of small and medium-sized enterprises (SMEs) draw when constructing their personal and organizational-level engagement with environmental issues, particularly climate change. Values play an important mediating role in business environmental engagement, but relatively little research has been conducted on individual values in smaller organizations. Using the Schwartz Value System (SVS) as a framework for a qualitative analysis, we identify four “ideal-types” of SME managers and provide rich descriptions of the ways in which values shape their constructions of environmental engagement. In contrast to previous research, which is framed around a binary divide between self-enhancing and self-transcending values, our typology distinguishes between individuals drawing primarily on Power or on Achievement values and indicates how a combination of Achievement and Benevolence values is particularly significant in shaping environmental engagement. This demonstrates the theoretical usefulness of focusing on a complete range of values. Implications for policy and practice are discussed.
    • Human resource development, creativity and innovation

      Loewenberger, Pauline Anne (Palgrave Macmillan, 2016-12-31)
      Human resource management (HRM) and development, learning, knowledge management and innovation represent complex and dynamic fields that draw upon multiple disciplines and emphasise the need for multilevel consideration. Such dynamic complexities present opportunities and challenges in an attempt to develop holistic theoretical approaches of how people management implications might contribute to sustainable innovation and performance. The various contributions to this book raise awareness and contribute to a shared understanding of innovation and HRM from multiple perspectives. They highlight the implications for people management through different lenses, including strategic and systems approaches at the level of the organisation, leadership, learning and the contribution of the broader national context to skill development.
    • Humanistic management: an alternative way of organising?

      Schwabenland, Christina; Harrison, Paul; University of Bedfordshire (2018-12-01)
    • Hybrid accountabilities and managerial agency in the third sector

      Schwabenland, Christina; Hirst, Alison (Wiley, 2018-10-29)
      This paper investigates how the dynamics of conflicting accountabilities are managed within the context of the third sector; specifically in organizations providing services for people with learning difficulties.  Multiple accountability relationships create organizational settings that are subject to multiple constraints and risks but also offer resources for agency. We analyse how managers take up agency to enable them to enact, resist or reconcile multiple accountabilities. Our study’s contribution lies in our elucidation of the far-reaching hybridity of the third sector and the complex forms of actorhood it cultivates, in which managers are able to handle resources with great dexterity, in pursuit of settlements which may only be contingent and temporary.
    • Identifying the configurational conditions for marketing analytics use in UK SME

      Cao, Guangming; Duan, Yanqing; Tian, Na (Emerald, 2021-04-09)
      While marketing analytics can be used to improve organizational decision-making and performance significantly, little research exists to examine how the configurations of multiple conditions affect marketing analytics use. This study draws on configuration theory to investigate marketing analytics use in small and medium-sized enterprises (SMEs). This research employs fuzzy set qualitative comparative analysis using data collected from a survey of 187 managers in UK SMEs. The key findings show that (1) configurations of multiple conditions provide alternative pathways to marketing analytics use; and (2) the configurations for small firms are different from those for medium-sized firms. The research results are based on several key configurational factors and a single key-informant method to collect subjective data from UK SME managers. The study helps SMEs to understand that marketing analytics use is influenced by the interaction of multiple conditions, that there are alternative pathways to marketing analytics use, and that SMEs should choose the configuration that fits best with their organizational contexts.
    • Identifying the configurational paths to innovation in SMEs: a fuzzy-set qualitative comparative analysis

      Poorkavoos, Meysam; Duan, Yanqing; Edwards, John S.; Ramanathan, Ramakrishnan; Roffey Park Institute; University of Bedfordshire; Aston University (Elsevier Inc., 2016-05-01)
      Using fuzzy-set qualitative comparative analysis (fsQCA), this study investigates the conditions leading to a higher level of innovation. More specifically, the study explores the impact of inter-organisational knowledge transfer networks and organisations' internal capabilities on different types of innovation in Small to Medium size Enterprises (SMEs) in the high-tech sector. A survey instrument was used to collect data from a sample of UK SMEs. The findings show that although individual factors are important, there is no need for a company to perform well in all the areas. The fsQCA, which enables the examination of the impacts of different combinations of factors, reveals that there are a number of paths to achieve better incremental and radical innovation performance. Companies need to choose the one that is closest to their abilities and fits best with their resources.
    • Ideology and ostensive-inferential communication

      Zegarac, Vladimir (Japan Pragmatics Society, 2004-01-01)
      This article is based on a paper presented at the Workshop on Relevance Theory, held at the Gakushuin University Research Institute for Humanities, Tokyo, December 2002
    • Imaginative communities: Admired cities, regions and countries, Govers, Robert Reputo Press, Antwerp, Belgium, 2018. 158 pp. $17.99 (paper) [book review]

      Stoica, Ioana S. (Wiley, 2020-06-29)
      Review of "Imaginative communities: Admired cities, regions and countries", Govers, Robert Reputo Press, Antwerp, Belgium, 2018. 158 pp. $17.99 (paper)
    • The impact of aligning business, IT, and marketing strategies on firm performance

      Al-Surmi, Abdulrahman Mohamed; Cao, Guangming; Duan, Yanqing; University of Bedfordshire (Elsevier Inc., 2019-04-10)
      In order to succeed in today's competitive business environment, a firm should have a clear business strategy that is supported by other organizational strategies. While prior studies argue that strategic alignment enhances firm performance, either strategic alignment including multiple factors or strategic orientation of firms has received little attention. This study, drawing on contingency theory and configuration theory, investigates the performance impact of triadic strategic alignment among business, IT, and marketing strategies while simultaneously considers strategic orientation of firms. A research model is tested through SEM and MANOVA using data collected in a questionnaire survey of 242 Yemen managers. The findings indicate that (1) triadic strategic alignment has a positive impact on firm performance and (2) there is an ideal triadic strategic alignment for prospectors and defenders. This research contributes to strategic alignment literature and managers' understanding of how to align business, IT and marketing strategies to improve firm performance.
    • Impact of COVID-19 pandemic on information management research and practice: transforming education, work and life

      Dwivedi, Yogesh Kumar; Hughes, D. Laurie; Coombs, Crispin; Constantiou, Ioanna; Duan, Yanqing; Edwards, John S.; Gupta, Babita; Lal, Banita; Misra, Santosh; Prashant, Prakhar; et al. (Elsevier Ltd, 2020-07-31)
      The COVID-19 pandemic has forced many organisations to undergo significant transformation, rethinking key elements of their business processes and use of technology to maintain operations whilst adhering to a changing landscape of guidelines and new procedures. This study offers a collective insight to many of the key issues and underlying complexities affecting organisations and society from COVID-19, through an information systems and technological perspective. The views of 12 invited subject experts are collated and analysed where each articulate their individual perspectives relating to: online learning, digital strategy, artificial intelligence, information management, social interaction, cyber security, big data, blockchain, privacy, mobile technology and strategy through the lens of the current crisis and impact on these specific areas. The expert perspectives offer timely insight to the range of topics, identifying key issues and recommendations for theory and practice.