• Editorial: Can Big Data be a panacea for business?

      Ramanathan, Ramakrishnan (London Churchill College, 2017-09-07)
      This issue features a number of interesting but varied articles on the theme of business. There is focus on economic issues (e.g., Mudaraba Financing), environmental issues (e.g., BP Oil disaster), and social issues (e.g., smart education, job satisfaction and CSR) facing businesses. There is an acute need for supporting businesses for efficiently managing these economic, social and environmental issues. Can Big Data be a panacea here? 
    • Editorial: How to develop a quality research article and avoid a journal desk rejection

      Dwivedi, Yogesh Kumar; Hughes, Laurie; Cheung, Christy M.K.; Conboy, Kieran; Duan, Yanqing; Dubey, Rameshwar; Janssen, Marijn; Jones, Paul; Sigala, Marianna; Viglia, Giampaolo; et al. (Elsevier, 2021-09-21)
      The desk rejection of submitted articles can be a hugely frustrating and demotivating process from the perspective of the researcher, but equally, a time-consuming and vital step in the process for the Editor, tasked with selecting appropriate articles that meet the required criteria for further review and scrutiny. The feedback from journal Editors within this editorial, highlights the significant gaps in understanding from many academics of the journal assessment process and acceptance criteria for progression to the review stage. This editorial offers a valuable “lived-in” perspective on the desk rejection process through the lens of the Editor, via the differing views of nine leading journal Editors. Each Editor articulates their own perspectives on the many reasons for desk rejection, offering key insight to researchers on how to align their submissions to the specific journal requirements and required quality criteria, whilst demonstrating relevance and contribution to theory and practice. This editorial develops a succinct summary of the key findings from the differing Editor perspectives, offering a timely contribution of significant value and benefit to academics and industry researchers alike.
    • The effect of buyers’ socialization efforts on the culture of their key strategic supplier and its impact on supplier operational performance

      Cadden, Trevor; Cao, Guangming; Yang, Ying; McKittrick, Alan; McIvor, Ronan; Onofrei, George (Taylor and Francis Ltd., 2020-07-30)
      This paper investigates if inter-organizational socialization mechanisms initiated by a buyer organization towards a strategic supplier can influence the culture within that supplier organization to ultimately improve supplier performance to the buyer. Using a quantitative sample of 279 UK companies from across a variety of industry sectors, statistical techniques were utilized to examine the effect of informal and formal socialization mechanisms on the culture of a strategic supplier as measured by their organizational practices and the subsequent supplier performance outcomes. It was found that both informal and formal socialization efforts by a buyer organization have a significant influence on the culture of the supplier organization as measured by their organizational practices. Socialization efforts by the buyer organization influence the organizational practices of the supplier to be more result-oriented, employee-centred, open, pragmatic to customer needs and market focussed. These organizational practices were found to positively influence supplier operational performance in the eyes of the buyer organization as measured by on time delivery, conformance to product specifications, flexibility to respond to changing customer needs and cost reduction initiatives. Modelling the influence of informal and formal socialization efforts by a buyer on the organizational culture of a key supply chain partner provides new insights to academics. Firstly, this work makes a significant contribution to the extant research on socialization in the supply chain literature. Secondly, it raises the importance of understanding the influence of culture on supplier operational performance. Although the study used a dyadic method to validate the cultural insights, our study only took a snapshot of culture at one point in time. Organization culture as displayed through organizational practices is a complex construct that changes over time. Therefore, to further understand the intricacies of organization culture, a longitudinal study would be useful in the future. Secondly, future studies could develop into themes such as the green supply chain and sustainability issues. Finally, our study was undertaken in the UK. It would be useful to replicate this study in a different setting, including Eastern countries. Organizations should engage early with their key supply base from a socialization perspective. The importance of joint away days, cross function teams alongside effective communication and on site visits have been fund to have a significant influence on shaping a high performance culture along the supply chain. Therefore, a buyers’ early understanding of their key supplier’s culture via these mechanisms appear critical for long-term supply chain success. Measuring supplier culture at the visible level of organizational practices removes the ethereal qualities often attributed to culture as a concept; buyers can influence supplier culture. This paper presents an empirically tested model which includes informal socialization, formal socialization, deconstructed organizational culture and supplier operational performance in a supply chain setting.
    • Effectuation and home-based online business entrepreneurs

      Daniel, Elizabeth M.; Di Domenico, MariaLaura; Sharma, Seema; Open University; University of Surrey; University of Bedfordshire (SAGE Publications Ltd, 2014-06-11)
      This article explores effectual processes within home-based, online businesses. Our empirical evidence provides a number of refinements to the concept of effectuation in this specific domain. First, the ubiquity of non-proprietary online trading platforms encourages the adoption of effectual approaches and removes the importance of forming proprietary strategic alliances and pre-commitments. Second, the notion of affordable loss – a central tenet of effectuation – should be extended beyond the notion of economic to social affordable loss, including loss of status and reputation, and finally, home-based online businesses allow effectuation to be associated with low levels of entrepreneurial self-efficacy and experience.
    • An empirical validation of a unified model of electronic government adoption (UMEGA)

      Dwivedi, Yogesh Kumar; Rana, Nripendra P.; Janssen, Marijn; Lal, Banita; Williams, Michael D.; Clement, Marc; Swansea University; Delft University of Technology; Nottingham Trent University (Elsevier, 2017-03-31)
      In electronic government (hereafter e-government), a large variety of technology adoption models are employed, which make researchers and policymakers puzzled about which one to use. In this research, nine well-known theoretical models of information technology adoption are evaluated and 29 different constructs are identified. A unified model of e-government adoption (UMEGA) is developed and validated using data gathered from 377 respondents from seven selected cities in India. The results indicate that the proposed unified model outperforms all other theoretical models, explaining the highest variance on behavioral intention, acceptable levels of fit indices, and significant relationships for each of the seven hypotheses. The UMEGA is a parsimonious model based on the e-government-specific context, whereas the constructs from the original technology adoption models were found to be inappropriate for the e-government context. By using the UMEGA, relevant e-government constructs were included. For further research, we recommend the development of e-government-specific scales.
    • Employee voice in the SME context

      Sameer, Muhammad; Özbilgin, Mustafa F. (Edward Elgar Publishing Ltd., 2014-04-25)
      In this chapter, we show that employee voice in small and medium-sized enterprises (SMEs) is largely absent in academic studies, representing a missing link in the theorization of employee voice. We present a general overview on important contemporary debates in the employee voice literature and locate it in industrial relations and human resource management literatures. Finally, we explore how employee voice in SMEs can be studied. We offer a number of suggestions for the academic and practitioner use of employee voice in the SME sector.
    • Enhancing country competitiveness for investment: the role of investment promotion agencies

      Papadopoulos, Nicolas; Hamzaoui-Essoussi, Leila; El Banna, Alia (Athens Institute for Education and Research, 2017-01-01)
    • Enhancing customer-linking marketing capabilities using marketing analytics

      Cao, Guangming; Tian, Na (Emerald Group Publishing Ltd., 2020-03-25)
      Purpose: Evidence in the literature has indicated that customer-linking marketing capabilities such as customer relationship management (CRM) and brand management are important drivers of marketing performance and that marketing analytics use (MAU) enables firms to gain valuable knowledge and insights for improving firm performance. However, there has been little focus on how firms improve their CRM and brand management via MAU. This study aims to draw on the absorptive capacity theory, research on marketing capabilities and marketing analytics to examine the capability-developing mechanisms that enable a firm to use marketing analytics to enhance its CRM and brand management capabilities, thereby improving its marketing performance. Design/methodology/approach: A research model is developed and tested based on an analysis of 289 responses collected using an online survey from middle and senior managers of Chinese firms with sufficient knowledge and experience in using marketing analytics for survey participation. Findings: The findings demonstrate that MAU is positively related to both CRM and brand management capabilities, which in turn are positively associated with marketing performance; and that both CRM and brand management capabilities mediate the relationship between MAU and marketing performance. Research limitations/implications: The study’s outcomes were based on data collected from a survey, which was distributed using mass e-mails. Thus, the study is unable to provide a meaningful response rate. The research results are based on and limited to Chinese firms. Practical implications: MAU is essential for enhancing customer-linking marketing capabilities such as CRM and brand management, but it alone is not sufficient to improve marketing performance. Firms wishing to improve marketing performance should leverage the knowledge and insights gained from MAU to enhance their critical customer-linking marketing capabilities. Originality/value: This study explicates the capability-developing mechanisms through which a firm can use its market-sensing capability as manifested by MAU to enhance customer-linking marketing capabilities and to improve its marketing performance. In so doing, this study extends our understanding of the critical role of absorptive capacity in helping firms identify, assimilate, transform and apply valuable external knowledge.
    • Enhancing organisational competitiveness via social media : a strategy as practice perspective

      Kwayu, Shirumisha; Lal, Banita; Abubakre, Mumin; Nottingham Trent University (Springer, 2017-12-20)
      The affordances, popularity and pervasive use of social media platforms such as Facebook, Twitter and Instagram have made these platforms attractive to organisations for enhancing their competitiveness and creating business value. Despite this apparent significance of social media for businesses, they are struggling with the development of a social media strategy as well as understanding the implications of social media on practice within their organisations. This paper explores how social media has become a tool for competitiveness and its influence on organisational strategy and practice. Using the ‘strategy as practice’ lens and guided by the interpretivist philosophy, this paper uses the empirical case of a telecom organisation in Tanzania. The findings show that social media is influencing competitiveness through imitation and product development. Also, the findings indicate how social media affects the practices within an organisation, consequently making the social media strategy an emergent phenomenon.
    • Enhancing student learning experience with technology-mediated gamification: an empirical study

      Tsay, Crystal Han-Huei; Kofinas, Alexander K.; Luo, Jing; University of Greenwich; University of Bedfordshire (Elsevier, 2018-01-31)
      We evaluated the use of gamification to facilitate a student- centered learning environment within an undergraduate Year 2 Personal and Professional Development (PPD) course. In addition to face-to-face classroom practices, an information technology-based gamified system with a range of online learning activities was presented to students as support material. The implementation of the gamified course lasted two academic terms. The subsequent evaluation from a cohort of 136 students indicated that student performance was significantly higher among those who participated in the gamified system than in those who engaged with the nongamified, traditional delivery, while behavioral engagement in online learning activities was positively related to course performance, after controlling for gender, attendance, and Year 1 PPD performance. Two interesting phenomena appeared when we examined the influence of student background: female students participated significantly more in online learning activities than male students, and students with jobs engaged significantly more in online learning activities than students without jobs. The gamified course design advocated in this work may have significant implications for educators who wish to develop engaging technology-mediated learning environments that enhance students' learning, or for a broader base of professionals who wish to engage a population of potential users, such as managers engaging employees or marketers engaging customers.
    • Entrepreneurial architecture: a framework to promote innovation in large firms

      Arshi, Tahseen Anwer; Burns, Paul; Majan University College; University of Bedfordshire (Sage Publications, 2018-07-19)
      In spite of the recognition that entrepreneurship and innovation are interlinked, very few studies have attempted to articulate this relationship. The aim of this article is to explain the nature of the relationship between entrepreneurship and innovation in large firms, arguing that entrepreneurship is an antecedent to innovation. The study employs a multidimensional entrepreneurial architecture (EA) framework for the first time and tests the effect of a battery of entrepreneurship measures on innovation output, which is reflected as degree and frequency of incremental and radical innovations. Adopting a quantitative approach, data were collected from 400 corporate firms in Oman representing various sectors of the economy. The EA dimensions reflected through entrepreneurial culture, entrepreneurial structure, entrepreneurial strategies and entrepreneurial leadership were tested through measurement and structural modelling. The results confirmed that entrepreneurship is a precursor to innovation. The EA framework, through its four dimensions, creates a collaborative and complimentary intensity that promotes innovation outputs, which may not be possible from the isolated effects of individual factors. The present study extends the extant literature, explaining how these entrepreneurship measures synergistically impact varying levels of innovation output. It has practical implications for managers in large firms involved in promoting innovation. They can transform the existing organisational architecture into an EA, by transplanting these entrepreneurship measures and creating a framework that promotes innovation.
    • Environmental factors influencing the management of key accounts in an Arab Middle Eastern context

      ALHussan, Fawaz; Al-Husan, Faten Z. Baddar; Fletcher-Chen, Chavi C-Y.; Université Catholique de Lille; University of Bedfordshire (Elsevier Inc., 2014-02-20)
      Within the sales and marketing literature, it is recognised that a range of external factors can influence how companies in the business-to-business field manage business relationships within national and across international borders. However, there have been very few studies that explore the influence of the external environment on key account relationships, especially within the context of emerging economies. This study draws on the network approach and contingency theory to identify and highlight the influence of external environmental factors on the management of inter-organisational relationships with key customers in emerging economies in the Arab Middle East region. It is based on an extensive qualitative enquiry that utilises 50 in-depth semi-structured interviews conducted in Jordan with endogenous and Western firms. It concludes that key account practices within an Arab context are shaped by a number of contingencies that are embedded in broader institutional contexts and the business environment, which may challenge the adoption of company-wide universal key account management policies across borders. © 2014 Elsevier Inc.
    • Environmental management practices, environmental technology portfolio, and environmental commitment: a content analytic approach for UK manufacturing firms

      Nath, Prithwiraj; Ramanathan, Ramakrishnan; Leeds Becket University; University of Bedfordshire (ELSEVIER SCIENCE BV, 2016-01-01)
      This study investigates how various aspects of environmental management practices EMPs (operational, strategic, and tactical) undertaken by firms influence their environmental technology portfolios ETPs (pollution control and pollution prevention). It also explores the role of environmental commitment of firms on the influence of EMPs on ETPs. This study uses data from content analysis of annual reports, and corporate social responsibility reports available from corporate websites of 76 UK manufacturing firms from eight different industrial sectors across two years using a time lag (2010-2012). We have controlled for industry type, economic performance and firm size in all our analyses. The findings of our study show that operational and tactical practices influence both the ETPs significantly but strategic practices influence only pollution prevention activities of firms. Further, we have found that environmental commitment positively moderates the influence of operational and tactical practices on pollution prevention but not on pollution control activities. There is no such moderating role on the influence of strategic practices on either pollution prevention or pollution control. Our finding generally highlight the short-term pollution control view; manufacturers focus on cost saving, operational efficiency, and being compliant with the environmental regulations rather than having a long-term strategy perspective. The use of strategic practices tends to have stronger influence on long-term pollution prevention activities. Once firms improve their level of environmental commitment, their involvement in long-term pollution prevention activities improve. (C) 2015 Elsevier B.V. All rights reserved.
    • Environmental modelling of the Chief Information Officer

      Harding, David J.; Fan, Ip-Shing; University of Bedfordshire; Cranfield University (2017-04-05)
      Since the introduction of the term in the 1980’s, the role of the Chief Information Officer (CIO) has been widely researched. Various perceptions and dimensions of the role have been explored and debated. However, the explosion in data proliferation (and the inevitable resulting information fuelled change) further complicates organisational expectations of the CIOs role. If organisations are to competitively exploit the digital trend, then those charged with recruiting and developing CIOs now need to be more effective in determining (and shaping) CIO traits and attributes, within the context of their own organisational circumstances and in line with stakeholder expectations. CIOs also need to determine their own suitability and progression within their chosen organisation if they are to remain motivated and effective. Before modelling the role of the future CIO, it is necessary to synthesise our current knowledge (and the lessons learnt) about the CIO. This paper, therefore, aims to identify and summate the spectrum of key researched ‘themes’ pertaining to the role of the CIO. Summating previous research, themes are modelled around four key CIO ‘dimensions’, namely (1) Impacting factors, (2) Controlling factors (3) Responses and (4) CIO ‘attributes’. Having modelled the CIOs current environment, and recognising the evolving IT enabled information landscape, the authors call for further research to inform the recruitment and development of the future CIO in terms of personal attributes and the measurable impact such attributes will have on their respective organisation.
    • Environmental pressures and performance: an analysis of the roles of environmental innovation strategy and marketing capability

      Yu, Wantao; Ramanathan, Ramakrishnan; Nath, Prithwiraj; Kent Business School; University of Bedfordshire; Leeds Becket University (Elsevier, 2016-12-16)
      The purpose of this study is to explore the relationship between environmental pressures (i.e. environmental regulation and stakeholder pressures) and performance considering the mediating role of environmental innovation strategy and the moderating role of marketing capability. Both primary data collected from 121 UK-based manufacturing firms and secondary data on financial performance of the firms is used to test the proposed relationships. The results show that environmental innovation strategy fully/partially mediates the relationship between environmental regulation/stakeholder pressures and environmental performance, and partially mediates the effect of environmental regulation on financial performance. The results also indicate that marketing capability significantly moderates the relationship between environmental regulation and environmental innovation strategy. Drawing upon contingency theory and dynamic capability view, by testing the mediation and moderation effects, the results of this study provide managers with valuable guidance for developing environmental innovation strategy.
    • Environmental regulations, innovation and firm performance: a revisit of the Porter hypothesis

      Ramanathan, Ramakrishnan; He, Qile; Black, Andrew; Ghobadian, Abby; Gallear, David; University of Bedfordshire; Coventry University; Nottingham University; University of Reading; Brunel University (Elsevier Ltd, 2016-08-24)
      This paper examines the relationships between environmental regulations, firms' innovation and private sustainability benefits using nine case studies of UK and Chinese firms. It aims to unravel the mechanisms by which a firm's environmental behaviour in improving its private benefits of sustainability is influenced by its relationship with the government, which primarily enacts regulations to maximise public sustainability benefits in the interests of society as a whole. The paper takes its cue from the Porter hypothesis to make some broad preliminary assumptions to inform the research design. A conceptual framework was developed through inductive case studies using template analysis. The results show that depending on firms' resources and capabilities, those that adopt a more dynamic approach to respond to environmental regulations innovatively and take a proactive approach to manage their environmental performance are generally better able to reap the private benefits of sustainability.
    • Environmentally conscious logistics planning for food grain industry considering wastages employing multi objective hybrid particle swarm optimization

      Maiyar, Lohithaksha M.; Thakkar, Jitesh J.; Indian Institute of Technology Kharagpur; University of Sheffield (Elsevier Ltd, 2019-05-28)
      This paper develops a hub and spoke network based multi-objective green transportation model for evaluating optimal shipment quantity, modal choice, route selection, hub location, and vehicle velocity decisions considering wastages in Indian food grain context. A hybrid version of multi-objective meta-heuristic, Multi-Objective Particle Swarm Optimization with Differential Evolution (MOPSODE) is proposed to tackle the resulting non-linear formulation. Benchmarking with NSGA-II confirms the dominance of MOPSODE over NSGAII pertaining to near optimal pareto fronts obtained for the tested cases. Finally, the study derives the economic and environmental impact of varying hub location level, food grain wastage threshold and intermodal hub capacity.
    • Ethical dilemmas in studying family consumption

      Khanijou, Ratna; Pirani, Daniela; (Emerald Publishing Limited, 2020-01-27)
      Purpose – The purpose of this paper is to explore the types of ethical challenges and dilemmas researchers face when engaging in family consumption research. Design/methodology/approach – Drawing from the concept of micro-ethics to bridge reflexivity with ethics in practice, the paper provides a reflexive account of the various ethical dilemmas encountered by two family consumption scholars during their fieldwork. Both researchers conducted qualitative research on family meals. Findings – The paper reveals five types of ethical tensions that can arise when doing research on family consumption. These tensions are addressed as display, positioning, emotional, practical and consent dilemmas, all of which have ethical implications. The findings unpack these dilemmas, showing empirical and reflexive accounts of the researchers as they engage in ethics in practice. Solutions and practical strategies for dealing with these ethical tensions are provided. Originality/value – Despite the growing interest in interpretive family research, there is less attention on the ethical and emotional challenges researchers face when entering the family consumption scape. As researching families involves entering an intimate area of participants’ lives, the field may be replete with tensions that may affect the researcher. This paper brings the concept of micro-ethics to family marketing literature, showing how researchers can do ethics in practice. The paper draws on reflexive accounts of two researchers’ personal experiences, showing their emotional, practical, positioning and display challenges. It also provides practical strategies for researchers to deal with dilemmas in the field. Keywords: Reflexivity, Ethics, Consumption, Family, Display, Dilemmas
    • Examining perceived entrepreneurial stress: a causal interpretation through cross-lagged panel study

      Arshi, Tahseen Anwer; Kamal, Qazi; Burns, Paul; Tewari, Veena; Rao, Venkoba; American University of Ras Al Khaimah; Leeds Beckett University; University of Bedfordshire; Majan University College (MDPI, 2020-12-22)
      The entrepreneurial stress construct’s nomological validity is not well established as past studies have not delineated between entrepreneurial and employee stress. This study investigated several entrepreneurship-specific stressors positing their causal effect on perceived entrepreneurial stress (PES). It examined four directional hypotheses testing the causal, reverse, reciprocal relationships and moderation effects between stressors and PES. Further, it looked at the moderating impact of psychological capital. More than 300 entrepreneurs in emerging markets, namely India, Pakistan, and the United Arab Emirates, participated in this longitudinal study (Time 1 n = 325, Time 2 n = 310). The study adopted a cross-lagged competing model research design and analyzed the data using structural equation modeling (SEM). The results show that entrepreneurship-specific personal, social, and occupational stressors cause PES. Further, the results also support the reverse causal effect of PES on stressors and a reciprocal relationship. The study advances resource-based theory to an entrepreneurial background, highlighting the role of intangible resource gaps in perceived entrepreneurial stress. The study concludes that entrepreneurship-specific intangible resources are useful to entrepreneurs at personal, social, and occupational levels. An actual or perceived loss of these resources may lead to perceived entrepreneurial stress. Furthermore, PES can interfere with the entrepreneurial capacity for innovation over time. Psychological capital can be an effective coping response as a moderator of perceived entrepreneurial stress’ adverse effects. This is one of the first studies that examines PES in an emerging market context, specific to entrepreneurial employment.
    • Explicating dynamic capabilities for corporate sustainability: evidence from corporate social responsibility reports

      Wu, Qiang; He, Qile; Duan, Yanqing; University of Bedfordshire (Emerald, 2013-08-01)
      Purpose – Differences in corporate commitments to sustainability have attracted increasing attentions of both researchers and practitioners. However, reasons behind such differences still lack a generic theorization. We propose that one source of these differences lies in the development and application of what we refer to as dynamic capabilities for corporate sustainability within the firm. Drawing on the dynamic capabilities view, the objective of this paper is to examine the fundamental role of dynamic capabilities in corporate sustainable development. Design/methodology/approach – The research developed a framework of dynamic capabilities for corporate sustainability and used the approach of content analysis to verify the framework based on the CSR reports of UK leading companies. Findings – The research demonstrates that the dynamic capabilities for corporate sustainability enable firms to monitor the emerging sustainability needs of various stakeholders, seize sustainable development opportunities from the rapidly changing stakeholders’ expectations, and reconfigure existing functional capabilities for corporate sustainability. Practical implications – The framework of dynamic capabilities for corporate sustainability developed in this paper may be used by practitioners to better understand firms’ status in the corporate sustainable development, identify areas of improvement, and more effectively overcome emerging sustainability challenges. Originality/value – This study makes an early attempt to extend the dynamic capabilities perspective to the area of corporate sustainable development.