• Can a values reframing of ISO14001:2015 finally give business an effective tool to tackle climate change

      Williams, Sarah (Emerald, 2018-09-05)
      Purpose: This chapter argues that the revised ISO 14001:2015 environmental standard for business constitutes a fundamental reframing of business engagement with environmental management.   Design: Drawing on the values framework of Shalom Schwartz, it is demonstrated how the revised standard represents a values shift away from self-limiting approaches based on power, control and conformity. Instead, the revised standard frames environmental management into the language of achievement and openness where managers are encouraged to work together, make a difference, lead, inspire, engage and find innovative and creative solutions.   Findings: Drawing on empirical research with SME managers, the significance of this values reframing is illustrated. Managers drawing on power and conformity to engage with environmental actions tended to focus on short-term actions that demonstrated quick financial pay back or reputations wins. This is contrasted with managers drawing on achievement and self-direction values who took a longer-term view to making a difference and working with others to find innovative solutions to complex problems. Originality and Value: It is posited that this reframing represents a significant opportunity for business generally and for the environmental profession specifically to develop the skills and approaches required to tackle climate change and other sustainability related concerns. 
    • Corporate social responsibility: engaging the community

      Deigh, Linda; Farquhar, Jillian Dawes; Palazzo, Maria; Siano, Alfonso; University of Bedfordshire; London Metropolitan University; University of Salerno (Emerald, 2016-04-11)
      Purpose This paper aims to extend corporate social responsibility (CSR) theory by exploring how firms engage with community. The community is frequently cited as a stakeholder of the firm, but in spite of its status in networks it has not been the focus of research. Drawing on community theory and Carroll’s pyramid for the foundation of this study, the authors undertake an empirical investigation to advance knowledge in CSR engagement with a particular stakeholder group. Design/methodology/approach To generate an in-depth insight, the study adopts a multiple case study approach involving the purposeful selection of three retail banks in Ghana as units of analysis. It draws on multiple data sources to strengthen its findings Findings The study finds that community engagement consists of four spheres of activity: donations, employee voluntarism, projects and partnerships. Philanthropy forms part of largely ad hoc CSR actions by firms. The study also finds that philanthropy is not merely a desired function of the CSR pyramid but an essential one. Practical implications This research imparts increased understanding of how firms engage with an important but frequently overlooked stakeholder group – community. Originality/value This study presents specific theoretical extensions to CSR through its identification of four core activities of community engagement.
    • Explicating dynamic capabilities for corporate sustainability: evidence from corporate social responsibility reports

      Wu, Qiang; He, Qile; Duan, Yanqing; University of Bedfordshire (Emerald, 2013-08-01)
      Purpose – Differences in corporate commitments to sustainability have attracted increasing attentions of both researchers and practitioners. However, reasons behind such differences still lack a generic theorization. We propose that one source of these differences lies in the development and application of what we refer to as dynamic capabilities for corporate sustainability within the firm. Drawing on the dynamic capabilities view, the objective of this paper is to examine the fundamental role of dynamic capabilities in corporate sustainable development. Design/methodology/approach – The research developed a framework of dynamic capabilities for corporate sustainability and used the approach of content analysis to verify the framework based on the CSR reports of UK leading companies. Findings – The research demonstrates that the dynamic capabilities for corporate sustainability enable firms to monitor the emerging sustainability needs of various stakeholders, seize sustainable development opportunities from the rapidly changing stakeholders’ expectations, and reconfigure existing functional capabilities for corporate sustainability. Practical implications – The framework of dynamic capabilities for corporate sustainability developed in this paper may be used by practitioners to better understand firms’ status in the corporate sustainable development, identify areas of improvement, and more effectively overcome emerging sustainability challenges. Originality/value – This study makes an early attempt to extend the dynamic capabilities perspective to the area of corporate sustainable development.
    • Financial constraints, bank concentration and SMEs: evidence from Pakistan

      Saeed, Abubakr; Sameer, Muhammad (Emerald, 2015-10-05)
      Purpose – This paper aims to empirically investigate the impact of bank market concentration of financial constraints on firm investment. Design/methodology/approach – This analysis is based on cross-industries panel of 368 listed Pakistani non-financial firms over the period of 2001-2009. Further, the Generalized Method of Moments estimation technique has been used to estimate the dynamic panel data model. Findings – By applying a dynamic panel analysis, it was found that small- and medium-sized enterprises (SMEs) are financially constrained in the credit market. The main finding indicates that reduction in bank concentration eases financing constraints, and this effect is more pronounced for SMEs. In addition, while testing the firm opacity in this context, results reveal that opaque firms are more financially constrained, and bank market competition is less favourable to the firms with greater opacity. Originality/value – The results, first, assess the efficacy of ongoing financial reforms in Pakistan and, second, offer implications for other economies that exhibit financial development similar to that of Pakistan.
    • Identifying the configurational conditions for marketing analytics use in UK SME

      Cao, Guangming; Duan, Yanqing; Tian, Na (Emerald, 2021-04-09)
      While marketing analytics can be used to improve organizational decision-making and performance significantly, little research exists to examine how the configurations of multiple conditions affect marketing analytics use. This study draws on configuration theory to investigate marketing analytics use in small and medium-sized enterprises (SMEs). This research employs fuzzy set qualitative comparative analysis using data collected from a survey of 187 managers in UK SMEs. The key findings show that (1) configurations of multiple conditions provide alternative pathways to marketing analytics use; and (2) the configurations for small firms are different from those for medium-sized firms. The research results are based on several key configurational factors and a single key-informant method to collect subjective data from UK SME managers. The study helps SMEs to understand that marketing analytics use is influenced by the interaction of multiple conditions, that there are alternative pathways to marketing analytics use, and that SMEs should choose the configuration that fits best with their organizational contexts.
    • Operations capability, productivity and business performance: the moderating effect of environmental dynamism

      Yu, Wantao; Ramanathan, Ramakrishnan; Wang, Xingyu; Yang, Jeihui (Emerald, 2017-06-27)
      Purpose – The purpose of this study is to investigate the relationships between operations capability, productivity and business performance in the context of environmental dynamism. Design/methodology/approach – A proposed conceptual framework grounded in the resourcebased view (RBV) and dynamic capability view (DCV) is analysed using archival data from 193 automakers in the UK. Findings – The results show that operations capability, as an important dynamic capability, has a significant positive effect on productivity, which in turn leads to improved business performance. The results also suggest that productivity fully mediates the relationship between operations capability and business performance, and that environmental dynamism significantly moderates the relationship between operations capability and productivity. Practical implications – The research findings provide practical insights that will help managers develop operations capability to gain greater productivity and business performance in a dynamic environment.
    • The role of government and the international competitiveness of SMEs Evidence from Ghanaian non-traditional exports

      Appiah, Kenneth; Osei, Collins; Selassie, Habte; Osabutey, Ellis (Emerald, 2019-10-07)
      Purpose The nature of international markets and the challenges with respect to the competitiveness of small- and medium-sized enterprises (SMEs) makes it imperative to examine government support. This study aims to assess the role and effectiveness of government and the export promotion agencies in supporting exports by non-traditional horticultural SMEs in Ghana. Design/methodology/approach The study used a qualitative research design, which involved semi-structured interviews with senior managers of six export facilitating institutions to gain an understanding of the services offered to SMEs with respect to exports of non-traditional horticultural products. Findings The findings reveal inadequate cost-efficient sources of non-traditional horticultural export financing for SMEs. This is a hindrance to the international competitiveness of exporting SMEs in developing countries such as Ghana. In addition, effective and coordinated support from export promotion agencies was found to be critical. Originality/value The study highlights the importance of government's role in policymaking and implementation of export-led programmes for horticultural exporting firms in Ghana. Despite their strategic importance, this area of research has not attracted the attention of researchers, with little or no information on the horticultural international competitiveness of non-traditional horticultural products.
    • Understanding collaborative innovation from a dynamic capabilities perspective

      Alford, Philip; Duan, Yanqing; University of Bedfordshire; Bournemouth University (Emerald, 2017-08-01)
      Abstract Purpose – This paper aims to understand the key factors affecting collaborative innovation in a destination management organisation from a dynamic capability perspective. Design/methodology/approach – An in-depth case study was conducted, using semistructured interviews with the CEO and Chairman of the DMO and internal DMO documents from 2011-2016. Thematic analysis was carried out on the data both deductively, with generic themes identified and informed by theory, and inductively, where detailed subthemes were developed from the data. Findings –The success of innovation in the context of a DMO depends on having a strong base of microfoundations that underpin the DMO’s capabilities to sense and seize opportunities and reconfigure its assets for competitive advantage. Collaboration with the key players in the sector has been the essential elements of these microfoundations. Research limitations/implications – This study has been conducted within a single DMO case study. Future research should test the proposed models in different types of organisation and collaborative contexts. Practical implications – The proposed dynamic capability framework helps managers to achieve collaborative innovation, leading to competitive advantage through better development of relevant capabilities. Originality/value – The study represents a first attempt to understand the key factors enabling successful collaborative innovation in the context of DMOs, from a dynamic capability perspective. The unique opportunity of accessing information and witnessing the changes in a DMO over a period of five years enabled the authors to gain in-depth insights and comprehensive understanding as to why and how a UK DMO has been successful in enhancing its business performance through a successful collaborative innovation.