• Evaluating the quality of social work supervision in UK children's services: comparing self-report and independent observations

      Wilkins, David; Khan, Munira; Stabler, Lorna; Newlands, Fiona; Mcdonnell, John; Cardiff University; University of Bedfordshire; London Borough of Islington (Springer, 2018-12-31)
      Understanding how different forms of supervision support good social work practice and improve outcomes for people who use services is nearly impossible without reliable and valid evaluative measures. Yet the question of how best to evaluate the quality of supervision in different contexts is a complicated and as-yet-unsolved challenge. In this study, we observed 12 social work supervisors in a simulated supervision session offering support and guidance to an actor playing the part of an inexperienced social worker facing a casework-related crisis. A team of researchers analyzed these sessions using a customized skills-based coding framework. In addition, 19 social workers completed a questionnaire about their supervision experiences as provided by the same 12 supervisors. According to the coding framework, the supervisors demonstrated relatively modest skill levels, and we found low correlations among different skills. In contrast, according to the questionnaire data, supervisors had relatively high skill levels, and we found high correlations among different skills. The findings imply that although self-report remains the simplest way to evaluate supervision quality, other approaches are possible and may provide a different perspective. However, developing a reliable independent measure of supervision quality remains a noteworthy challenge.
    • Havering: Face to Face Pathways: final evaluation report

      Bostock, Lisa; Khan, Munira; Munro, Emily; Lynch, Amy; Baker, Claire; Newlands, Fiona; Antonopoulou, Vivi; Tilda Goldberg Centre for Social Work and Social Care, University of Bedfordshire (Department for Education, 2020-07-31)
      F2FP was an ambitious programme of change designed to embed systemic practice across the care pathway for young people on the edge of care, in care and leaving care. The project started in October 2017 and ended in October 2019. Key elements included: • targeted, intensive work through the Families Together team (FTT) with young people on the edge of care and their families to prevent entry to care where appropriate • adapting in-care provision to support 8 systemically trained and intensively supported foster carers (‘pathways carers’) to stabilise placements for children with complex needs and avoid the need to move children to residential care • extending leaving care services to young people aged 14 through to 25 and introducing ‘pathway co-ordinators’ to support access to multi-agency services • ensuring co-production is fully embedded and improving business intelligence to aid analysis, monitoring of progress and ability to better target resources