• Understanding the 'electronic' student: analysis of functional requirements for distributed education

      Carswell, Linda; Thomas, Pete; Petre, Marian; Price, Blain; Richards, Mike; Open University (Sloan Consortium, 1999-01-01)
      This paper describes how the Open University, as a large distance education institution, has used the Internet to transform the learning environment for distance students. We review the process involved in understanding the requirements of distance education students and how they can be supported via the Internet.