Internationalizing education: evaluating the growth of intercultural communication and competency in students through an international negotiation project using an online law office

Abstract

Graduates will need to be able to recognize and appreciate culture in a way that minimizes conflict, promote understanding and to establish a relationship of trust and confidence. The need for competency in intercultural communication and an awareness of ethical challenges sets out a challenge for academics. This study examines the types of learning and characteristics developed by students when working on a ten‐week international negotiation project. It questions whether the study was an effective learning tool to raise consciousness of cultural diversity and effectively address the ‘stumbling blocks’ identified in intercultural communication. Using the findings from this, the study will consider the factors academics should consider when designing high quality, equitable and global study programmes in order for students to develop cross‐cultural capacities and aptitudes in order to be able to perform, professionally and socially, in a multicultural environment.