Automated telephone communication systems for preventive healthcare and management of long-term conditions
Felix, Lambert M.
Gunn, Laura H.
SubjectsA300 Clinical Medicine
telephone based healthcare
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AbstractThe objectives are as follows: • To assess the effects of automated telephone communication systems (ATCS) compared with usual care, for improving primary preventive healthcare and management of long-term conditions in terms of: 1) behavioural change; 2) clinical outcomes; 3) process outcomes; 4) cognitive outcomes; and 5) adverse outcomes. • To determine which type of ATCS is most effective for primary preventive healthcare and management of long-term conditions. • To explore which interventional design components may contribute to positive consumer behavioural change.
CitationCash-Gibson, L., Felix, L.M., Minorikawa, N., Pappas, Y., Gunn, L.H., Majeed, A., Atun, R., Car, J. (2012) 'Automated telephone communication systems for preventive healthcare and management of long-term conditions'. Cochrane Database of Systematic Reviews 2012, Issue 7. Art. No.: CD009921. DOI: 10.1002/14651858.CD009921.
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