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    An analysis of the diffusion of RFID in the UK logistics sector using a technology-acceptance perspective

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    Authors
    Ramanathan, Ramakrishnan
    Ramanathan, Usha
    Ko, Lok Wan Lorraine
    Affiliation
    University of Bedfordshire
    Nottingham University
    Issue Date
    2014
    Subjects
    RFID technology
    technology acceptance modelling
    logistics
    
    Metadata
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    Abstract
    In this chapter, the authors explore the factors affecting the UK logistics service providers' intention to use RFID technology from the theoretical perspective of a Technology-Acceptance Model (TAM). The survey data analysis shows that perceived usability of RFID has a significant relationship with the levels of adoption of the technology, but perceived privacy issues and perceived security issues do not have such a significant relationship. Using further moderation analysis, the authors find that the relationship between usability and adoption becomes stronger if there is a high level of support for RFID projects within an organisation. The study points to the need to improve the appreciation and support in an organisation for RFID projects. For example, top management should be well informed so as to provide good support, while employees should be motivated to back the use of RFID in their operations. An appropriate level of the required infrastructure will also help increase the usability and hence the adoption of RFID in UK logistics.
    Citation
    Ramanathan, R., Ramanathan, U., Ko, L. W. (2015). 'An Analysis of the Diffusion of RFID in the UK Logistics Sector Using a Technology-Acceptance Perspective' In I. Lee (Ed.), RFID Technology Integration for Business Performance Improvement (pp. 247-259). Hershey, PA: Business Science Reference. doi:10.4018/978-1-4666-6308-4.ch012
    Publisher
    Business Science Reference
    URI
    http://hdl.handle.net/10547/332992
    DOI
    10.4018/978-1-4666-6308-4.ch012
    Additional Links
    http://www.igi-global.com/chapter/an-analysis-of-the-diffusion-of-rfid-in-the-uk-logistics-sector-using-a-technology-acceptance-perspective/115146
    Type
    Book chapter
    Language
    en
    ae974a485f413a2113503eed53cd6c53
    10.4018/978-1-4666-6308-4.ch012
    Scopus Count
    Collections
    Business and Information Systems Research Centre (BISC)

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