The impacts of marketing and operations capabilities on financial performance in the UK retail sector: a resource-based perspective

Yu, Wantao; Ramanathan, Ramakrishnan; Nath, Prithwiraj

dc.contributor.author	Yu, Wantao	en
dc.contributor.author	Ramanathan, Ramakrishnan	en
dc.contributor.author	Nath, Prithwiraj	en
dc.date.accessioned	2014-10-21T10:12:05Z
dc.date.available	2014-10-21T10:12:05Z
dc.date.issued	2013-07-26
dc.identifier.citation	Yu W, Ramanathan R, Nath P (2013) 'The impacts of marketing and operations capabilities on financial performance in the UK retail sector: a resource-based perspective', Industrial Marketing Management, 43 (1), pp.25-31.	en
dc.identifier.issn	0019-8501
dc.identifier.doi	10.1016/j.indmarman.2013.07.014
dc.identifier.uri	http://hdl.handle.net/10547/332989
dc.description.abstract	Drawing upon the resource-based view (RBV) of the firm, this study investigates the relationships among marketing capability, operations capability, and financial performance. Using archival data of 186 retail firms in the UK, we find that that marketing capability has a significant impact on operations capability, and that operations capability is significantly and positively related to retail efficiency. The results also suggest that operations capability fully mediates the relationship between marketing capability and financial performance. The findings of this study provide practical insights for practicing managers to consider when developing functional capabilities in order to achieve superior financial performance.
dc.language.iso	en	en
dc.publisher	Elsevier	en
dc.relation.url	http://linkinghub.elsevier.com/retrieve/pii/S0019850113001442	en
dc.rights	Archived with thanks to Industrial Marketing Management	en
dc.subject	marketing capability	en
dc.subject	operations capability	en
dc.subject	financial performance	en
dc.subject	retail	en
dc.title	The impacts of marketing and operations capabilities on financial performance in the UK retail sector: a resource-based perspective	en
dc.type	Article	en
dc.contributor.department	University of East Anglia	en
dc.contributor.department	University of Bedfordshire	en
dc.identifier.journal	Industrial Marketing Management	en
refterms.dateFOA	2020-07-23T09:29:40Z
html.description.abstract	Drawing upon the resource-based view (RBV) of the firm, this study investigates the relationships among marketing capability, operations capability, and financial performance. Using archival data of 186 retail firms in the UK, we find that that marketing capability has a significant impact on operations capability, and that operations capability is significantly and positively related to retail efficiency. The results also suggest that operations capability fully mediates the relationship between marketing capability and financial performance. The findings of this study provide practical insights for practicing managers to consider when developing functional capabilities in order to achieve superior financial performance.