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    Lay representations of workplace stress: what do people really mean when they say they are stressed?

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    Authors
    Jones, Fiona
    Kinman, Gail
    Affiliation
    University of Bedfordshire
    University of Leeds
    Issue Date
    2005
    Subjects
    content analysis
    lay representations
    stress management
    stress outcome
    work stress
    
    Metadata
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    Abstract
    An individual's beliefs in relation to stress are likely to affect their perceptions, and hence their work-related actions (such as absenteeism). In this paper, lay representations of work stress were investigated utilising semi-structured interviews with 45 individuals from a range of occupations. The meaning of occupational stress, its antecedents and outcomes, and ways by which it may be managed were examined. Dominant factors were established through the use of thematic content analysis. Similarities and differences were found between lay and professional discourses on work stress. Results indicate that lay representations of occupational stress are multi-faceted. Little consensus was found in how participants interpreted the concept: a diverse range of personal, environmental, and societal factors was highlighted. A different (and arguably more complex) range of definitions of job stress and the manner in which it impacts on individuals was revealed than has been reported in previous studies. The causes of stress at work were perceived as being predominantly organisational, but the impact of stress on the employee was more salient than organisational outcomes. Paradoxically, secondary and tertiary stress management techniques were thought to be more effective than interventions designed to prevent stress at work. Interviewees with line management responsibility were more likely to emphasise individual responsibility for managing stress, most others maintained that the individual and the organisation are equally responsible. The potential value of examining lay representations of job stress to the discipline of Occupational Health Psychology is discussed and suggestions for future research are made.
    Citation
    Kinman, G., & Jones, F. (2005) 'Lay representations of workplace stress: What do people really mean when they say they are stressed?' Work & Stress, 19(2), 101-120.
    Publisher
    Taylor and Francis
    Journal
    Work and stress
    URI
    http://hdl.handle.net/10547/294139
    DOI
    10.1080/02678370500144831
    Additional Links
    http://www.tandfonline.com/doi/abs/10.1080/02678370500144831#.UcAzwue-o0E
    Type
    Article
    Language
    en
    ISSN
    0267-8373
    ae974a485f413a2113503eed53cd6c53
    10.1080/02678370500144831
    Scopus Count
    Collections
    Research Centre for Applied Psychology

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