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    Towards a bespoke framework for eliciting consumer satisfaction in Second Life

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    Authors
    Shukla, Mitul
    Conrad, Marc
    Bessis, Nik
    Issue Date
    2012
    Subjects
    Second Life
    
    Metadata
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    Abstract
    The approach taken to data gathering, analysis, and interpretation in the context of the framework is described; as well as refinements made to the framework as a consequence of emergent themes revealed through the analysis of the gathered data
    Citation
    Shukla, M., Conrad, M. and Bessis, N.(2012) 'Towards a Bespoke Framework for Eliciting Consumuer Satisfaction in Second Life,' in: Safar, M. and Mahdi, K. (eds) , Social Networking and Community Behaviour Modeling: Qualitative and Quantitative Measures, Hershey, PA: IGI Global
    Publisher
    IGI Global
    URI
    http://hdl.handle.net/10547/279197
    DOI
    10.4018/978-1-61350-444-4.ch016
    Additional Links
    http://www.igi-global.com/chapter/towards-bespoke-framework-eliciting-consumer/61679
    Type
    Book chapter
    Language
    en
    ISBN
    9781613504444
    ae974a485f413a2113503eed53cd6c53
    10.4018/978-1-61350-444-4.ch016
    Scopus Count
    Collections
    Centre for Research in Distributed Technologies (CREDIT)

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