Intangible trust requirements - how to fill the requirements trust

French, Tim; Huang, Wei

dc.contributor.author	French, Tim	en_GB
dc.contributor.author	Huang, Wei	en_GB
dc.date.accessioned	2013-04-07T18:34:46Z
dc.date.available	2013-04-07T18:34:46Z
dc.date.issued	2010
dc.identifier.citation	French, T., and Huang, W. (2010) 'Intangible Trust Requirements - How to Fill the Requirements Trust "Gap"? '. In Proceedings of the First International Workshop on the Interplay between User Experience and Software Development. Rekjavick, Iceland, October 17th, 2010, Vol. 656: 13-17.	en_GB
dc.identifier.issn	1613-0073
dc.identifier.uri	http://hdl.handle.net/10547/279168
dc.description.abstract	Previous research efforts have been expended in terms of the capture and subsequent instantiation of "soft" trust requirements that relate to HCI usability concerns or in relation to "hard" tangible security requirements that primarily relate to security a ssurance and security protocols. Little direct focus has been paid to managing intangible trust related requirements per se. This 'gap' is perhaps most evident in the public B2C (Business to Consumer) E- Systems we all use on a daily basis. Some speculative suggestions are made as to how to fill the 'gap'. Visual card sorting is suggested as a suitable evaluative tool; whilst deontic logic trust norms and UML extended notation are the suggested (methodologically invariant) means by which software development teams can perhaps more fully capture hence visualize intangible trust requirements.
dc.language.iso	en	en
dc.publisher	Audio Visual Services (A VS), University of Leicester, UK	en_GB
dc.relation.url	http://www.informatik.uni-trier.de/~ley/db/conf/iused/iuxsed2010.html	en_GB
dc.relation.url	http://ceur-ws.org/Vol-656/I-UxSED2010-Proceedings-Complete.pdf	en_GB
dc.subject	intangible trust requirements	en_GB
dc.subject	visual card-sorts	en_GB
dc.subject	deontic norms	en_GB
dc.title	Intangible trust requirements - how to fill the requirements trust "gap"?	en
dc.type	Conference papers, meetings and proceedings	en
dc.contributor.department	University of Bedfordshire	en_GB
html.description.abstract	Previous research efforts have been expended in terms of the capture and subsequent instantiation of "soft" trust requirements that relate to HCI usability concerns or in relation to "hard" tangible security requirements that primarily relate to security a ssurance and security protocols. Little direct focus has been paid to managing intangible trust related requirements per se. This 'gap' is perhaps most evident in the public B2C (Business to Consumer) E- Systems we all use on a daily basis. Some speculative suggestions are made as to how to fill the 'gap'. Visual card sorting is suggested as a suitable evaluative tool; whilst deontic logic trust norms and UML extended notation are the suggested (methodologically invariant) means by which software development teams can perhaps more fully capture hence visualize intangible trust requirements.