Transferring Western HRM practices to developing countries: The case of a privatized utility in Jordan

Abstract

This paper seeks to explore the nature of the human resource reforms introduced by a French multinational into a privatized Jordanian utility and the impact of these reforms on worker experiences, attitudes and behaviour.The approach takes the form of a single-company case study using longitudinal interview data and a staff survey.The paper contributes an in-depth empirical study to the important but relatively under-researched area of the transfer of management techniques by MNCs to companies in developing countries.