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The effects of employee competencies and IT applications on operations strategy: an empirical study of retail firms in China

dc.contributor.authorYu, Wantaoen_GB
dc.contributor.authorRamanathan, Ramakrishnanen_GB
dc.date.accessioned2012-09-17T11:28:12Zen
dc.date.available2012-09-17T11:28:12Zen
dc.date.issued2012-09-17en
dc.identifier.citationYu, W., Ramanathan, R. (2012) 'The effects of employee competencies and IT applications on operations strategy: an empirical study of retail firms in China' Measuring Business Excellence 16 (1):3en_GB
dc.identifier.issn1368-3047en
dc.identifier.doi10.1108/13683041211204635en
dc.identifier.urihttp://hdl.handle.net/10547/244291en
dc.description.abstractThis paper deals with the links between employee competencies, information technology and operations strategy, and, how these interrelationships impact business performance. It is based on a questionnaire survey of Chinese retailers.
dc.relation.urlhttp://www.emeraldinsight.com/10.1108/13683041211204635en_GB
dc.rightsArchived with thanks to Measuring Business Excellenceen_GB
dc.subjectChinaen_GB
dc.subjectemployeesen_GB
dc.subjectcompetencesen_GB
dc.subjectinformation technologyen_GB
dc.subjectoperations managementen_GB
dc.subjectemployee competenciesen_GB
dc.subjectIT applicationsen_GB
dc.subjectoperations strategyen_GB
dc.subjectretail service industriesen_GB
dc.titleThe effects of employee competencies and IT applications on operations strategy: an empirical study of retail firms in Chinaen_GB
dc.identifier.journalMeasuring Business Excellenceen_GB
html.description.abstractThis paper deals with the links between employee competencies, information technology and operations strategy, and, how these interrelationships impact business performance. It is based on a questionnaire survey of Chinese retailers.


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