Show simple item record

dc.contributor.authorRamanathan, Ramakrishnanen_GB
dc.date.accessioned2012-05-18T08:20:07Zen
dc.date.available2012-05-18T08:20:07Zen
dc.date.issued2011-04en
dc.identifier.citationRamanathan, R. (2011) 'An empirical analysis on the influence of risk on relationships between handling of product returns and customer loyalty in E-commerce' International Journal of Production Economics 130 (2):255en_GB
dc.identifier.issn0925-5273en
dc.identifier.doi10.1016/j.ijpe.2011.01.005en
dc.identifier.urihttp://hdl.handle.net/10547/224534en
dc.language.isoenen
dc.publisherElsevieren_GB
dc.relation.urlhttp://linkinghub.elsevier.com/retrieve/pii/S092552731100020Xen_GB
dc.subjecte-commerceen_GB
dc.subjectproduct returnsen_GB
dc.subjectcustomer loyaltyen_GB
dc.subjectrisken_GB
dc.titleAn empirical analysis on the influence of risk on relationships between handling of product returns and customer loyalty in E-commerceen
dc.typeArticleen
dc.identifier.journalInternational Journal of Production Economicsen_GB


Files in this item

Thumbnail
Name:
Publisher version

This item appears in the following Collection(s)

Show simple item record