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    Pak Star Automobile Limited

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    Authors
    Roomi, Muhammad Azam
    Azhar, S.
    Chaudhry, A.
    Issue Date
    2011
    Subjects
    Pakistan
    HRM
    Training
    Development
    Selection
    Recruitment
    Compensation
    Salary
    Benefits
    human resource management
    
    Metadata
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    Abstract
    Mr Gulraiz Khan, a newly appointed general manager of the Pak Star (Pvt) Automobiles Ltd observed dissatisfaction of staff regarding low salaries, lack of recognition, prevalent job insecurity, the absence of reward for performance and poor handling of labour matters. A high turnover at the managerial and executives cadres was evident of their extreme dissatisfaction on the job. Most of the human resource related activities were being performed by administration department which resulted in various inadequacies in recruitment & selection, training & development and performance and compensation management. This ultimately caused work load, dissatisfaction, declining performance and demotivation of staff. A gradual shift from hierarchical to an informal organizational structure was adopted with an intention to reduce perceived power distance and to improve performance. Despite the provision of significant employee benefits, allowances, health care and safety measures, employees’ distress was on the rise. There was an increased pressure on Gulraiz to handle all these issues surfacing drastically in the organization. Gulraiz was determined to address the human resource issues on priority but bewildered as from where to start and how to revamp the whole HR system to resolve numerous conflicting issues.
    Citation
    Roomi, M. A., Azhar, S. and Chaudhry, A. (2011). 'Pak Star Automobile Limited'. European Case Clearing House, Cranfield, UK. Case Study - Ref 411-063-1 + Teaching Note - Ref 411-063-8
    Publisher
    European Case Clearing House
    URI
    http://hdl.handle.net/10547/223067
    Type
    Other
    Language
    en
    Description
    Peer assessed case study for teaching
    Collections
    Centre for Advances in Marketing (CAM)

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