• Surprise and awe: learning from indigenous managers and implications for management education

      Schwabenland, Christina (Sage Journals, 2011-02)
      This article describes a self-reflexive exploration of five instances of encounters with indigenous managers that challenged my preconceptions about management. My focus is on the praxis of the moments in which these challenges occurred. I analyze these experiences to answer four questions: How did learning occur? What was that learning? How did it influence me? What might be the implications of this analysis for management education? My examples are drawn from two research projects with managers and students working in the nongovernmental organization sector in India and the United Kingdom. The encounters that I describe have been characterized by an initial experience of surprise and disorientation, followed by increasing awareness of new ways of conceptualizing the tasks of management. Along with Said, I suggest that developing the capacity for attending to surprise, as a means of “decolonizing the imagination” should form a significant element of management education for both teacher and student. Finally, I draw on my experiences as a teacher to offer some suggestions on incorporating surprise into management pedagogy.
    • Leader characteristics and styles in the SMEs of the People's Republic of China during the global financial crisis

      Wang, Jinmin; Lee-Davies, Linda; Kakabadse, Nada K.; Xie, Zhijie (John Wiley and Sons, 2011)
      This empirical study explores successful views and characteristics of leaders and employees in the SMEs of the People's Republic of China during the global financial crisis.
    • Settlers, vagrants and mutual indifference: unintended consequences of hot-desking

      Hirst, Alison (Emerald, 2011)
      The purpose of this paper is to provide a sociological analysis of emergent sociospatial structures in a hot-desking office environment, where space is used exchangeably. It considers hot-desking as part of broader societal shifts in the ownership of space. This analysis is based on an ethnographically-oriented investigation, in which data collection methods used were participant-observation and interviewing. The analysis uses Lefebvre's conceptualisation of the social production of space and draws on the urban sociology literature.
    • Family-themed control in “service factories”: an examination of modes of service delivery and HRM styles in the UK restaurant sector

      Kakavelakis, Konstantinos; Cardiff School of Social Sciences (Emerald Group Publishing Limited, 2010-09)
    • Managing diversity: women managers in Asia

      Wei, Qi; Rowley, Chris; Yukongdi, Vimolvan (Edward Elgar Publishing, 2010-08)
    • The changing face of performance management in China

      Wei, Qi; Poon, Irene Hon-Fun; Rowley, Chris (Routledge, 2010-04)
    • Reconciling competing discourses of diversity? : the UK non-profit sector between social justice and the business case

      Tomlinson, Frances; Schwabenland, Christina (Sage Journals, 2010-01)
      The tension between the business case and social justice approaches forms a crucial point of debate in the diversity and equality field. However, their presentation as essentially oppositional is brought into question when the ‘business’ of the organization itself concerns social justice. This article draws on research in UK voluntary (non-profit) organizations to reveal the ambiguities and variations found in local constructions of equality and diversity. Managers and diversity specialists reconciled moral and business rationales through re-inscribing utilitarian arguments within an organizational commitment to social justice; however, significant dilemmas associated with doing diversity remained. The article argues for a shift in the research agenda away from competing ‘cases’ and towards investigating how the challenges that diversity presents can be worked through in day-to-day organizational practice.
    • Mythes fantasmes, non-dits et quiproquo:Analyse de discours et organisations

      Ocler, Rodolphe (L'Harmattan, 2010-01)
      This volume is composed of 10 chapters analysing the diversity and richness of discourse analysis applied to organizational life. The first part of the book focuses on discourse theory and methodological implications. The second part clarifies how myths and phantasms develop in organisations. The last part explains the impact of quiproquo and unspoken stories in a managerial context.
    • Deliberative inquiry: integrated ways of working in children's services

      Kakabadse, Nada K.; Kakabadse, Andrew P.; Lee-Davies, Linda; Johnson, Nick (Springer, 2010)
      In striving for greater integration of child services across a number of government and non government agencies, this paper examines the effect of drawing on deliberative inquiry as the lever for realising greater alignment across agencies. The paper discusses the need for improvement in UK local government child services and then offers a review of the dialogue based inquiry approaches. In so doing, the paper highlights the Socratic mode of inquiry, emphasising the dual strategies of penetrative questioning, elenchus, and the process of founding new knowledge through working through confusion, aporia. This paper then reports how a London Borough realised sustained change through the adoption of deliberative inquiry. The study achieved successful integration through the penetrating and contextually sensitive dialogue the inquiry participants generated, allowing them to develop the capability for realising effective organisational change. The paper concludes that deliberative inquiry facilitates individuals to voice their concerns in a manner that prompts ‘consensually accepted beliefs’ to emerge through paying equal attention to the motivation of the inquiry participants, as well as to the reality of the contextual demands they need to confront.
    • The downside of Downsizing: using research action as consulting process

      Ocler, Rodolphe (University of Craiova, 2010)
      Most downsizing processes prove to be dysfunctional, resulting in high hidden costs. This article aims at identifying how a specific methodology of research action (socio-economic approach to management) can help to overcome those dysfunctions using consultation. It presents the qualitative results identifying major pitfalls following a downsizing process. It then quantifies the impacts of such a process and identifies solutions that can be given using SEAM.
    • Polysemy of organizations and organization of polysemy: a French approach

      Delattre, Miguel; Ocler, Rodolphe (University of Craiova, 2010)
      The concept of organization, as support for collective action, is polysemic, paradoxical, and inevitable. It catalyzes the conflicting perceptions of living together and, in return, we can ask not only how "little arrangements" needed to coexist or to build collective cohesion develop but also how we are integrated into reality. The balance achieved between experience and representation we can have is sometimes a source of discord. This paper considers organization as a social unit, submerged by societal constraints. This unit pursues a social purpose, negotiated with both its external environment, particularly in the fight for resources necessary for its survival, but also with its internal environment through ongoing negotiation of quality. Our developments aims at putting into light this quest which is a paradox, since from sense of convergence emerges discourses mobilized to orchestrate some kind of leak relations, due to instrumented shifts in assembling arguments to reduce the final essence of the subject.
    • Analyse de discours et organisations: mythes fantasmes, non-dits et quiproquo

      Ocler, Rodolphe (L'Harmattan, Paris, 2010)
      This volume is composed of 10 chapters analysing the diversity and richness of discourse analysis applied to organizational life. The first part of the book focuses on discourse theory and methodological implications. The second part clarifies how myths and phantasms develop in organisations. The last part explains the impact of quiproquo and unspoken stories in a managerial context.
    • Discourse analysis and corporate social responsibility: a qualitative approach

      Ocler, Rodolphe (Emerald, 2009-10)
      This paper examines how firms build and develop corporate discourse in the field of Corporate Social Responsibility. The study has two main objectives: (i) to clarity notions that are used when analyzing discourse; and (ii) to provide a qualitative methodology to analyze how the discourse is used to construct a CSR strategy.
    • Changing patterns of rewards in Asia: a literature review

      Wei, Qi; Rowley, Chris (Taylor and Francis, 2009-10)
      The Asian growing economic importance has led to some important changes and developments in human resource management, such as rewards. The purpose of this article is to review the literature of rewards in Asia within the field of management. The study examines papers published in 33 leading international academic management journals between 1990-2007. A summary of the topics analysed, methodologies used, main themes developed, and future research directions is presented.
    • International business

      Wall, Stuart; Minocha, Sonal; Bronwen, Rees (Pearson Education Ltd, 2009-09)
      The book provides a clear and concise introduction to the environment and functions of international business. It explains in straightforward language the economic and financial underpinnings of international trade, the more subtle organisational and cultural issues, and the managerial challenges which face organisations of all types and sizes. In particular, it provides up-to-the-minute coverage of recent global events – the economic downturn and uncertainty in financial markets. It is written for students on undergraduate and postgraduate degree programmes, or undertaking professional qualifications. It is especially suitable for non-specialist students of business.
    • Multinationals and the process of post-entry HRM reform: evidence from three Jordanian case studies

      Al-Husan, Faten Z. Baddar; James, Philip (Elsevier, 2009-04)
      Limited, in-depth, evidence exists as to the dynamics that underlay human resource reform in situations where multinationals acquire undertakings in developing countries on a basis short of full ownership. This article uses three case studies of human resource reform within privatised Jordanian undertakings acquired by French multinationals to shed further light on these dynamics. It concludes that the reforms introduced by the multinationals reflected their more general approaches to post-entry human resource reform, but that the pace and manner of change was influenced by local factors, including the influence that the Jordanian government was able to exert as a result of its continuing role in the ownership and management of the companies.
    • The language of legitimation: the narrative of reputation management within corporate disclosures

      Minocha, Sonal (Elsevier, 2009-03)
      A ‘management practice’ piece experimenting with creative expression of views on Legitimacy theory.
    • Leadership discretion : a developmental experience

      Kakabadse, Nada K.; Lee-Davies, Linda; Kakabadse, Andrew P. (John Wiley and Sons, 2009)
      By setting out to highlight the potential conflicts linked to the decision choices of the pressurised leader, this paper stokes a passionate argument about the components of leadership discretion. With a deliberate attempt to question all influencing aspects on the decision itself and contextualization of where that decision sits between corporate and personal interest, it clearly magnifies a number of governance issues for future consideration. A focused study of CEOs provides firm qualitative underpinning for discussion. Honest comment is collected regarding the effect that personal influence can have, not just on the discretion application, but on its ultimate manifestation. The wide-ranging opinion stresses the many levels of prior consideration are necessary for most effective outcomes.
    • An exploration of the use of disruption as a pedagogic intervention

      Schwabenland, Christina (2009)
      This article describes a journey of exploration in which I take a hitherto unexamined aspect of my teaching practice, the use of disruption, and subject it to interrogation. The journey is an exercise in auto‐ethnographic research in that I am my own subject, located within the context of the classroom. My purpose is to surface the beliefs that underpin this pedagogic strategy and to locate it within theories of teaching and learning in higher education, so that that which is known but not yet thought becomes available for reflection and challenge. The article is structured in such a way as to trace the thought processes that shaped the direction of the journey; it follows a logic dictated by the heuristics of recognition and association. Throughout the journey I draw on students’ reflective reports to illustrate my conclusions that disruption is a metaphorical strategy that uses associative logic to promote transformations in students’ underlying belief systems and is an artefact of a relativist ontology. It assumes a political stance about the challenging of power relationships and of collusion. I conclude by identifying some ethical issues that are raised by this teaching strategy. I highlight the importance of a relationship of trust between teacher and student that is based on a shared commitment to each other’s potentiality.
    • Establishing rapport: using quantitative and qualitative methods in tandem

      Kakavelakis, Konstantinos; Felstead, Alan; Jewson, Nick; Fuller, Alison; Unwin, Lorna (Chandos Publishing, 2009)