• Analyse de discours et organisations: mythes fantasmes, non-dits et quiproquo

      Ocler, Rodolphe (L'Harmattan, Paris, 2010)
      This volume is composed of 10 chapters analysing the diversity and richness of discourse analysis applied to organizational life. The first part of the book focuses on discourse theory and methodological implications. The second part clarifies how myths and phantasms develop in organisations. The last part explains the impact of quiproquo and unspoken stories in a managerial context.
    • The artistry of practice or the practice of artistry: embodying art and practice in a business school context

      Minocha, Sonal; Reynolds, Martin (Sage Journals, 2012-08)
      This article is an autoethnographic perspective on innovative management practice in the U.K. business school context. Business schools, in general, have long been criticized for their “formulaic” and “irrelevant” approach to management education. The authors take the position that the alternative model of management education that addresses the criticisms of business schools is the practice-based model, most well articulated by Mintzberg. This practice-based view formed the basis of a new vision for their case study organization (a leading U.K. business school) that they set out to embed in the organization and its space through the use of wall art. Recognizing the role played by art, design, and creativity in management, the authors reflect on their use of wall art as part of an approach to embedding a new business school vision, offering the lessons that can be drawn for further application of this practice within other business school contexts.
    • Cadre de service public: le leadership, un levier crédible?

      Delattre, Miguel; Ocler, Rodolphe (Canopé, 2014)
    • The challenge to Western consultancy by gulf Arab culture

      Read, Ian; Lee-Davies, Linda (Taylor & Francis, 2013-09)
      This article provides an empirical, comparative study of the consultancy skills available from expatriates in relation to those required by the Emirati vision and their current and evolving culture. A rigorous quantitative study of consultancy skills applied to a carefully selected—and as representative as possible—sample of more than 100 senior management consultants from both Emirati and expatriate background demonstrates potential blocks to progress and the need for more specific communication abilities to overcome them. Set in context of real work experience through the analysis of a work diary and in more strategic context by the analysis of a range of consultancy job descriptions, findings are placed alongside current and classic cultural literature.
    • The changing face of performance management in China

      Wei, Qi; Poon, Irene Hon-Fun; Rowley, Chris (Routledge, 2010-04)
    • Changing patterns of rewards in Asia: a literature review

      Wei, Qi; Rowley, Chris (Taylor and Francis, 2009-10)
      The Asian growing economic importance has led to some important changes and developments in human resource management, such as rewards. The purpose of this article is to review the literature of rewards in Asia within the field of management. The study examines papers published in 33 leading international academic management journals between 1990-2007. A summary of the topics analysed, methodologies used, main themes developed, and future research directions is presented.
    • Les conditions de développement du professionnalisme des cadres en hôpitaux psychiatriques

      Delattre, Miguel; Ocler, Rodolphe (Centre national de documentation pédagogique ( CNDP) et l’Ecole supérieure de l’éducation nationale ( ESEN), 2012-08)
      This chapter explores the polysemy of the concept of professionalism and its development across time. Based on a case study, it identifies the impacts of this evolution in the health care industry in France. Focusing on non medical staff, this research aims at describing the specificities linked to the implementation of professionalism in a unique sector using three major notions: profession, common values and added values. Determining driving and restraining forces in an evolving sector, it highlights the complexity of the concept of professionalism.
    • Constructing a leader's identity through a leadership development programme: an intersectional analysis

      Moorosi, Pontso; University of Warwick (SAGE, 2013-09-24)
      This article explores the notion of leadership identity construction as it happens through a leadership development programme. Influenced by a conception that leadership development is essentially about facilitating an identity transition, it uses an intersectional approach to explore school leaders’ identity construction as it was shaped and influenced by experiences on the leadership development programme. The article draws data from a mixed-methods study that evaluated the impact of the leadership training programme offered to practising school leaders in South Africa. In order to examine the process of leadership identity construction, the article draws from data where identity work was visible. It argues that categories of identity – gender, race and social class – interacted simultaneously with the contexts and backgrounds of participants to shape and influence the outcome of the leadership development programme. This complex intersection enabled unexpected outcomes where women appeared to benefit more from the programme despite their less privileged entry status. The article calls for more work that asks direct questions on leaders’ construction of identity in order to inform leadership development programmes more meaningfully.
    • Constructing learning: adversarial and collaborative working in the British construction industry

      Bishop, Dan; Felstead, Alan; Fuller, Alison; Jewson, Nick; Unwin, Lorna; Kakavelakis, Konstantinos (Taylor and Francis, 2009)
      This paper examines two competing systems of organising the construction process and their consequences for learning. Under the adversarial system, contractors compete solely on price, risks are shifted onto those next in line and disputes are institutionalised through complicated, but inevitably incomplete, contracts. However, under collaborative working the costs and risks of the project are shared and the parties involved communicate openly and freely, often in the absence of tightly specified contracts. The move from the former to the latter represents a shift towards a climate in which problems are shared and solved regardless of where they occur in the productive system (a process conceptualised as ‘knotworking’ in the literature). The paper argues that such learning theories and policy pressures from above fail to take adequately into account the heavy hand of history and the importance of understanding the nature of the productive systems in which ‘knotworking’ is expected to occur. Both are important in understanding the fragility of collaborative working across the stages and structures of the construction production process which place limits on making ‘knotworking’ an habitual and commonplace activity.
    • Creativity, innovation and human resource development.

      Loewenberger, Pauline Anne (Palgrave MacMillan, 2015)
    • Creativity, innovation and the management of knowledge

      Loewenberger, Pauline Anne (Kogan Page, 2013)
    • Cultural control and multinationals: the case of privatized Jordanian companies

      Al-Husan, Faten Z. Baddar; James, Philip (2003)
      This paper draws on the findings of two case studies to examine how two French multinationals used expatriates and training and development to introduce and support a process of cultural reform in companies that they had acquired under the Jordanian government's privatization programme. It notes that in both cases these mechanisms of cultural change had been extensively employed and that the overall purpose of the organizational reforms they were intended to support exhibited many similarities. For example, in each of the companies a central aim of the reforms being introduced was to make the acquired organizations more business- and target-orientated and, to this end, incorporated initiatives to improve appraisal and selection procedures, establish closer links between pay and performance and introduce more devolved and decentralized management structures. In addition, expatriates were being widely used to develop and implement desired reforms and training and development was being actively used to engender supportive attitudinal changes. More generally, it was noticeable that neither of the multinationals adopted a markedly different approach to the management of their Jordanian operations, notwithstanding that they were based in a developing country and were either only partially owned or operated under a management contract. At the same time, marked variations existed in terms of the extent to which these reforms were centrally determined and hence authored, variations that, in part, appeared to stem from product market differences. The authors consequently warn against assuming too close an association between the human resource strategies of multinationals and the national business systems in which they are based. In addition and more generally, they note that it is often difficult to draw a clear distinction between cultural change, on the one hand, and structural and policy reforms, on the other, since all of these reforms, arguably, had a 'cultural dimension'.
    • Deliberative inquiry: integrated ways of working in children's services

      Kakabadse, Nada K.; Kakabadse, Andrew P.; Lee-Davies, Linda; Johnson, Nick (Springer, 2010)
      In striving for greater integration of child services across a number of government and non government agencies, this paper examines the effect of drawing on deliberative inquiry as the lever for realising greater alignment across agencies. The paper discusses the need for improvement in UK local government child services and then offers a review of the dialogue based inquiry approaches. In so doing, the paper highlights the Socratic mode of inquiry, emphasising the dual strategies of penetrative questioning, elenchus, and the process of founding new knowledge through working through confusion, aporia. This paper then reports how a London Borough realised sustained change through the adoption of deliberative inquiry. The study achieved successful integration through the penetrating and contextually sensitive dialogue the inquiry participants generated, allowing them to develop the capability for realising effective organisational change. The paper concludes that deliberative inquiry facilitates individuals to voice their concerns in a manner that prompts ‘consensually accepted beliefs’ to emerge through paying equal attention to the motivation of the inquiry participants, as well as to the reality of the contextual demands they need to confront.
    • Developing creative leadership in a public sector organisation

      Loewenberger, Pauline Anne; Newton, Mark; Wick, Kylie; University of Bedfordshire; British Transport Police (Emerald, 2014)
      Purpose – This paper aims to demonstrate the effective development of creative and innovative capability in a rigid bureaucratic public sector environment of an area of the British Transport Police, championed by the Area Commander and informed by extant literature. Design/methodology/approach – The focus is on an intervention that addressed two related issues suggested by extant literature, cognitive blocks to creative thinking and organisational barriers. A diagnostic assessment of the climate for creativity prompted reflection leading to simultaneous interventions, combining supervisory and senior management support with a structured process of creative problem solving focusing on problems generated at a strategic level. Findings – This has proved highly effective. At the end of the first year, five six-week cycles had already resulted in more than 600 new ideas, of which 52 were in the pipeline and 13 had already been endorsed. Few required financial investment and have increased effectiveness and optimised use of resources – literally doing more with less. Evidence is emerging of a climate more supportive of creativity and innovation. Practical implications – Positive outcomes have significant implications for the enhancement of creativity and innovation through intrinsic motivation. This example has potential for other public service organisations. Originality/value – Simultaneous interventions across multiple levels are rare. That this has been achieved in a rigid bureaucratic environment public sector organisation adds to the unique value of this contribution.
    • Dimensions of KM: they know not its called knowledge… but they can manage it!

      Minocha, Sonal; Stonehouse, George (Inderscience, 2008)
      This paper takes a social perspective on the discipline of Knowledge Management (KM) within the processual, conceptual, and contextual dimensions of teaching this subject in a management education setting. We explore how for our students the concept of knowledge is a fascinating one as most of them wonder what is encompassed within 'knowledge management' for it to be a subject, yet we know that they can manage it in their everyday practice of being a PG student or a practitioner. In this paper we aim to re-present KM, through a discussion of its development processes, dimensions based content and the multicultural context of delivering our course and its implications for future reflective practice in the discipline.
    • Discourse analysis and corporate social responsibility: a qualitative approach

      Ocler, Rodolphe (Emerald, 2009-10)
      This paper examines how firms build and develop corporate discourse in the field of Corporate Social Responsibility. The study has two main objectives: (i) to clarity notions that are used when analyzing discourse; and (ii) to provide a qualitative methodology to analyze how the discourse is used to construct a CSR strategy.
    • Discursive strategies for navigating the terrain between the sacred and the profane

      Schwabenland, Christina (Taylor & Francis, 2013-09-16)
      Tensions between communities of identity that are framed by a hermeneutics of religion are a significant and growing element in contemporary societies, sometimes leading to violent confrontations. Butler [2009. Frames of War: When Life is Grievable. London: Verso] suggests that the discursive frames we use to influence our understanding of the ‘other’ significantly affect whether that other is deemed worthy of protection or is made vulnerable to violence. Therefore, following Butler, this article investigates the discursive strategies manifested by organizational actors in response to these tensions, and how they ‘work’ to construct alternative ways of framing the ‘other’. Six voluntary organizations situated geographically in three different areas of inter-communal violence; India, Israel/Palestine and Ireland were chosen for the study. Four discursive strategies are identified; erasing religion, ethnicizing religion, accommodating religion and finally, that of re-sacralizing the public sphere. Each is analysed in terms of their different possibilities for recognition and rejection.
    • The downside of Downsizing: using research action as consulting process

      Ocler, Rodolphe (University of Craiova, 2010)
      Most downsizing processes prove to be dysfunctional, resulting in high hidden costs. This article aims at identifying how a specific methodology of research action (socio-economic approach to management) can help to overcome those dysfunctions using consultation. It presents the qualitative results identifying major pitfalls following a downsizing process. It then quantifies the impacts of such a process and identifies solutions that can be given using SEAM.
    • Establishing rapport: using quantitative and qualitative methods in tandem

      Kakavelakis, Konstantinos; Felstead, Alan; Jewson, Nick; Fuller, Alison; Unwin, Lorna (Chandos Publishing, 2009)
    • An exploration of the use of disruption as a pedagogic intervention

      Schwabenland, Christina (2009)
      This article describes a journey of exploration in which I take a hitherto unexamined aspect of my teaching practice, the use of disruption, and subject it to interrogation. The journey is an exercise in auto‐ethnographic research in that I am my own subject, located within the context of the classroom. My purpose is to surface the beliefs that underpin this pedagogic strategy and to locate it within theories of teaching and learning in higher education, so that that which is known but not yet thought becomes available for reflection and challenge. The article is structured in such a way as to trace the thought processes that shaped the direction of the journey; it follows a logic dictated by the heuristics of recognition and association. Throughout the journey I draw on students’ reflective reports to illustrate my conclusions that disruption is a metaphorical strategy that uses associative logic to promote transformations in students’ underlying belief systems and is an artefact of a relativist ontology. It assumes a political stance about the challenging of power relationships and of collusion. I conclude by identifying some ethical issues that are raised by this teaching strategy. I highlight the importance of a relationship of trust between teacher and student that is based on a shared commitment to each other’s potentiality.