• Accelerating Internet adoption in the fresh produce supply chain: a VEGNET approach

      Duan, Yanqing; Xu, Xianzhong M.; Fu, Zetian; Liu, Xue; Zografos, Konstantinos (2008-02-27)
    • Active participation in business-to-business online communities: a conceptual framework

      Gharib, Rebwar Kamal; Philpott, Elly; Duan, Yanqing; University of Strathclyde; University of Bedfordshire (Association for Information Systems, 2014)
      Online communities (OCs) have been studied for the past several decades by many scholars from different disciplines and backgrounds. It is found that the success of an OC largely depends on its members’ participation and contribution behaviour. While significant research has examined the factors affecting participation in various OC types ranging from online communities of practice to online social networking sites, little research has focused on Business-to-Business (B2B) OCs. Hence, the primarily aim of this paper is to provide some understanding of the most important factors affecting active participation in B2B OCs. Towards achieving this goal, this study proposed a theoretical framework underpinned by two well-known theories: Social Exchange Theory (SET) and Uses and Gratification theory (U&G). This study contributes to the OC literature by defining and classifying online business communities and proposes a theoretical model to address active participation in B2B OC. This is a theoretical study and its application has not been tested on a particular community, the next step therefore is to conduct future studies to empirically test the framework with B2B OCs members.
    • Addressing ICTs skill challenges in SMEs: insights from three country investigations

      Duan, Yanqing; Mullins, Roisin; Hamblin, David; Stanek, Stanislaw; Sroka, Henry; Machado, Virgilio; Araujo, Joao (Emerald, 2002)
    • Adoption of RFID technologies in UK logistics: moderating roles of size, barcode experience and government support

      Ramanathan, Ramakrishnan; Ramanathan, Usha; Ko, Lok Wan Lorraine; University of Bedfordshire; Nottingham University (Elsevier, 2013-07-16)
      Due to globalization, logistics has become an important part in the supply chain. Many logistics service providers have realised the importance of adoption of technologies that can help manufacturers, warehouses, and retailers to communicate with each other more efficiently. Among many logistics technologies, radio frequency identification (RFID) has been identified as an important technology to improve logistics operations and supply chain management, and thus is increasingly gaining both practitioners’ and researchers’ attention. The purpose of this study is to identify the impact of usability features of RFID in the adoption of the technology by the logistics sector in the UK. We have used questionnaire survey method to collect data from the UK logistics firms. The analysis of the data shows that the usability of RFID technology positively influences adoption of technology. We have further tested the moderating effects of firm size, experience with barcode use, and government support in adopting RFID. Our results show that government support strongly moderates the link between usability of RFID and its adoption but size and experience with barcode do not moderate this link. We elaborate the contributions of the study and managerial implications of our results in this paper
    • Agricultural information dissemination using ICTs: a review and analysis of information dissemination models in China

      Zhang, Yun; Wang, Lei; Duan, Yanqing; Ministry of Agriculture, China; University of Bedfordshire (Elsevier, 2016-03)
      Over the last three decades, China’s agriculture sector has been transformed from the traditional to modern practice through the effective deployment of Information and Communication Technologies (ICTs). Information processing and dissemination have played a critical role in this transformation process. Many studies in relation to agriculture information services have been conducted in China, but few of them have attempted to provide a comprehensive review and analysis of different information dissemination models and their applications. This paper aims to review and identify the ICT based information dissemination models in China and to share the knowledge and experience in applying emerging ICTs in disseminating agriculture information to farmers and farm communities to improve productivity and economic, social and environmental sustainability. The paper reviews and analyzes the development stages of China’s agricultural information dissemination systems and different mechanisms for agricultural information service development and operations. Seven ICT-based information dissemination models are identified and discussed. Success cases are presented. The findings provide a useful direction for researchers and practitioners in developing future ICT based information dissemination systems. It is hoped that this paper will also help other developing countries to learn from China’s experience and best practice in their endeavor of applying emerging ICTs in agriculture information dissemination and knowledge transfer.
    • An analysis of expert systems for business decision making at different levels and in different roles

      Edwards, John S.; Duan, Yanqing; Robins, P.C. (Palgrave MacMillan, 2000-03)
    • An analysis of the diffusion of RFID in the UK logistics sector using a technology-acceptance perspective

      Ramanathan, Ramakrishnan; Ramanathan, Usha; Ko, Lok Wan Lorraine; University of Bedfordshire; Nottingham University (Business Science Reference, 2014)
      In this chapter, the authors explore the factors affecting the UK logistics service providers' intention to use RFID technology from the theoretical perspective of a Technology-Acceptance Model (TAM). The survey data analysis shows that perceived usability of RFID has a significant relationship with the levels of adoption of the technology, but perceived privacy issues and perceived security issues do not have such a significant relationship. Using further moderation analysis, the authors find that the relationship between usability and adoption becomes stronger if there is a high level of support for RFID projects within an organisation. The study points to the need to improve the appreciation and support in an organisation for RFID projects. For example, top management should be well informed so as to provide good support, while employees should be motivated to back the use of RFID in their operations. An appropriate level of the required infrastructure will also help increase the usability and hence the adoption of RFID in UK logistics.
    • An analysis of the key factors affecting the success of a re-launched destination marketing website in the UK

      Alford, Philip; Duan, Yanqing; Taylor, Jacqui; Bournemouth University; University of Bedfordshire (Springer International Publishing, 2014)
      This paper presents a case study of the re-launch of a DMO website in the UK. It evaluates the perceived usability of the new website and identifies the key factors affecting customers’ intention to use the new website. A large-scale online survey was developed to understand a number of issues relating to usability (e.g. aesthetics, effectiveness) and psychological and behavioural indicators (e.g. perceived trustworthiness and intent to use). Both quantitative and qualitative data was analysed to understand users’ perceptions, behaviour and attitudes towards the re-launched website. A Structural Equation Model (SEM) was developed to identify the factors affecting their intention to use the new website. The SEM model identified the impact of a variety of factors on intention to use and the descriptive analysis, using both qualitative and quantitative data, highlights further areas of research.
    • An analysis of users' reactions to an expert advisory system

      Duan, Yanqing; Edwards, John S.; Robins, P.C. (Elsevier, 1995)
    • The antecedents and outcomes of brand experience on the social networking site

      Chen, Hsin; Papazafeiropoulou, Anastasia; Duan, Yanqing; Chen, Ta-Kang; University of Bedfordshire; Brunel University; SooChow University, Taipei (European Conference on Information Systems (ECIS), 2013-06)
    • An application of newsboy problem for determining policies for optimal stocking of textbooks

      Ramanathan, Ramakrishnan (Inderscience Publishers, 2009)
      Some colleges, especially in the Middle East, maintain an exclusive textbook centre for the benefit of students. The centre procures textbooks for the courses offered by the college, circulates free of charge to students at the beginning of a semester and collects back at the end of the semester. This paper discusses an optimisation problem faced by the management of the textbook centre in deciding the optimal number of textbooks to be stocked. A cost function is developed and minimised using Lagrangian multipliers to identify optimal stocking quantities of the textbooks. An iterative procedure is suggested for the complicated problem involving textbooks of many courses. The procedure is illustrated to estimate optimal stocking quantities that minimise the total costs of overstocking and under stocking both for the simple case in which only one course is considered and for the more complex case involving multiple courses.
    • An assessment of operational efficiencies in the UK retail sector

      Yu, Wantao; Ramanathan, Ramakrishnan (Emerald, 2008)
      The paper's aim is to assess performance of firms in the UK retail sector. Economic efficiencies of 41 retail companies working in the UK between 2000 and 2005 are examined in this study using three related methodologies: data envelopment analysis (DEA), Malmquist productivity index (MPI), a bootstrapped Tobit regression model. DEA is used to calculate technical and scale efficiencies of companies. Two outputs (turnover, profit before taxation) and three inputs (total assets, shareholders funds, and number of employees) are employed for the efficiency measurement. MPI is used to analyze the patterns of efficiency change over the six year period 2000-2005. DEA efficiencies are then used to test important hypotheses on the impact of environmental variables, namely head office location, type of ownership, years of incorporation, legal form and retail characteristic, on the functioning of the UK retail sector using bootstrapped Tobit regression.
    • An assessment of operational efficiency of retail firms in China

      Yu, Wantao; Ramanathan, Ramakrishnan (Elsevier, 2009)
      This study aims to assess operational efficiency of retail firms in China. Economic efficiencies of 61 retailers working in China between 2000 and 2003 are examined in this study using three related methodologies: data envelopment analysis (DEA), Malmquist productivity index (MPI), and a bootstrapped Tobit regression model. DEA analysis shows that only seven retail firms are considered as efficient under CRS assumption in 2002, and four firms in 2003. MPI results indicate that about 37.7 percent (23 out of 61) of retail firms have registered progress in terms of MPI during 2000 and 2003. Results of the bootstrapped Tobit analysis show that retail characteristic plays a significant role influencing retail efficiency.
    • Balanced power and supply chain knowledge acquisition: A structural equation model

      He, Qile (Asian Pacific Business Innovation and Technology Management, 2010-07)
      Knowledge acquisition from supply chain partners has attracted increasing attentions from academics and practitioners as an important strategy to enhance firm competitive advantage. Despite the previous research efforts in examining the effects of partnership characteristics on knowledge transfer activities, limited understanding was generated regarding the role of interfirm power relationship. In this paper a structural equation model was constructed to examine the role of balanced power between supply chain partners played in the process of supply chain knowledge acquisition, and the subsequent effect on firms’ supply chain performance. The analytical results based on 206 survey responses from the supply network of a large Chinese steel producer confirmed that knowledge acquisition did contribute to the supply chain performance. However, the two dimensions of balanced power, availability of alternatives and restraint in use of power had reverse effects on knowledge acquisition. It was found that knowledge acquisition is more likely to take place when one partner views another as irreplaceable, and when the stronger party is willing to restrain its excess power use. This paper enriches the literature by providing further clarification on why previous research had inconsistent explanations of the role of power structure. It also provides future researchers an example to carry out more rigorous empirical research when studying knowledge management issues in an interfirm relationship context.
    • Big data in higher education: an action research on managing student engagement with business intelligence

      Duan, Yanqing; Cao, Guangming; Ong, Vincent Koon; Woolley, Marcus; University of Bedfordshire (2013)
      This research aims to explore the value of Big Data in student engagement management. It presents an action research on applying BI in a UK higher education institution that has developed and implemented a student engagement tracking system (SES) for better student engagement management. The SES collects data from various sources, including RFID tracking devices across many locations in the campus and student online activities. This public funded research project has enhanced the current SES with BI solutions and raised awareness on the value of the Big Data in improving student experience. The action research concerns with the organizational wide development and deployment of Intelligent Student Engagement System involving a diverse range of stakeholders. The activities undertaken to date have revealed interesting findings and implications for advancing our understanding and research in leveraging the benefit of the Big Data in Higher Education from a socio-technical perspective.
    • Big data tools and techniques in the UK retail sector

      Ramanathan, Ramakrishnan; Philpott, Elly; Duan, Yanqing; Cao, Guangming; University of Bedfordshire (2014)
      This study is based on interviews with 12 leading Big Data users/consultants in the UK retail sector. These companies included those operating pure off-line, both online and offline, pure online retailers and also Big Data consultants. We used Technology-Organisation-Environment framework to structure the interviews. A number of Big Data tools and techniques have been mentioned by our interviewees. They included, among others, tools such as Excel including special macros and add-ins, SQL, SAP, SAS and SIMALTO. We provide a more detailed analysis of these tools and techniques in this paper.
    • The bright side of manufacturing–remanufacturing conflict in a decentralised closed-loop supply chain

      Zhou, Yu; Xiong, Yu; Li, Gendao; Xiong, Zhongkai; Beck, Matthias (Taylor & Francis, 2013-05)
      Researchers and managers broadly agree that original equipment manufacturers (OEMs), which have opportunities to produce both new and remanufactured products, are better off by centrally controlling their manufacturing and remanufacturing activities. Thus, OEMs should not remanufacture used products until the remanufacturing cost is sufficiently low to overcome the negative impact of new product cannibalisation. In this paper, we present a contrasting view of the manufacturing–remanufacturing conflict: OEMs sometimes benefit from the decentralised control mode under which they ignore the internal cannibalisation rather than the remanufacturing option. We consider a decentralised closed-loop supply chain in which one OEM can purchase new components from one supplier to produce new products and collect used products from consumers to produce remanufactured products. The key feature of our model is that the OEM can select a centralised or decentralised control mode to manage its manufacturing and remanufacturing activities before the supplier prices the new component. In a steady state period setting, we analyse the players’ optimal decisions and compare the OEM's profits under centralised and decentralised control modes. Our analytic results reveal that the decentralised control within the OEM can outperform the centralised control when the cost structure of producing new and remanufactured products satisfies certain conditions. Finally, the key findings are distilled in a conceptual framework and its managerial implications are discussed.
    • Bringing the world to Carnival: practice based teaching at a UK university

      Philpott, Elly; Corfan, D.; University of Bedfordshire (2015)