• Active participation in business-to-business online communities: a conceptual framework

      Gharib, Rebwar Kamal; Philpott, Elly; Duan, Yanqing; University of Strathclyde; University of Bedfordshire (Association for Information Systems, 2014)
      Online communities (OCs) have been studied for the past several decades by many scholars from different disciplines and backgrounds. It is found that the success of an OC largely depends on its members’ participation and contribution behaviour. While significant research has examined the factors affecting participation in various OC types ranging from online communities of practice to online social networking sites, little research has focused on Business-to-Business (B2B) OCs. Hence, the primarily aim of this paper is to provide some understanding of the most important factors affecting active participation in B2B OCs. Towards achieving this goal, this study proposed a theoretical framework underpinned by two well-known theories: Social Exchange Theory (SET) and Uses and Gratification theory (U&G). This study contributes to the OC literature by defining and classifying online business communities and proposes a theoretical model to address active participation in B2B OC. This is a theoretical study and its application has not been tested on a particular community, the next step therefore is to conduct future studies to empirically test the framework with B2B OCs members.
    • Adoption of RFID technologies in UK logistics: moderating roles of size, barcode experience and government support

      Ramanathan, Ramakrishnan; Ramanathan, Usha; Ko, Lok Wan Lorraine; University of Bedfordshire; Nottingham University (Elsevier, 2013-07-16)
      Due to globalization, logistics has become an important part in the supply chain. Many logistics service providers have realised the importance of adoption of technologies that can help manufacturers, warehouses, and retailers to communicate with each other more efficiently. Among many logistics technologies, radio frequency identification (RFID) has been identified as an important technology to improve logistics operations and supply chain management, and thus is increasingly gaining both practitioners’ and researchers’ attention. The purpose of this study is to identify the impact of usability features of RFID in the adoption of the technology by the logistics sector in the UK. We have used questionnaire survey method to collect data from the UK logistics firms. The analysis of the data shows that the usability of RFID technology positively influences adoption of technology. We have further tested the moderating effects of firm size, experience with barcode use, and government support in adopting RFID. Our results show that government support strongly moderates the link between usability of RFID and its adoption but size and experience with barcode do not moderate this link. We elaborate the contributions of the study and managerial implications of our results in this paper
    • Agricultural information dissemination using ICTs: a review and analysis of information dissemination models in China

      Zhang, Yun; Wang, Lei; Duan, Yanqing; Ministry of Agriculture, China; University of Bedfordshire (Elsevier, 2016-03)
      Over the last three decades, China’s agriculture sector has been transformed from the traditional to modern practice through the effective deployment of Information and Communication Technologies (ICTs). Information processing and dissemination have played a critical role in this transformation process. Many studies in relation to agriculture information services have been conducted in China, but few of them have attempted to provide a comprehensive review and analysis of different information dissemination models and their applications. This paper aims to review and identify the ICT based information dissemination models in China and to share the knowledge and experience in applying emerging ICTs in disseminating agriculture information to farmers and farm communities to improve productivity and economic, social and environmental sustainability. The paper reviews and analyzes the development stages of China’s agricultural information dissemination systems and different mechanisms for agricultural information service development and operations. Seven ICT-based information dissemination models are identified and discussed. Success cases are presented. The findings provide a useful direction for researchers and practitioners in developing future ICT based information dissemination systems. It is hoped that this paper will also help other developing countries to learn from China’s experience and best practice in their endeavor of applying emerging ICTs in agriculture information dissemination and knowledge transfer.
    • An analysis of the diffusion of RFID in the UK logistics sector using a technology-acceptance perspective

      Ramanathan, Ramakrishnan; Ramanathan, Usha; Ko, Lok Wan Lorraine; University of Bedfordshire; Nottingham University (Business Science Reference, 2014)
      In this chapter, the authors explore the factors affecting the UK logistics service providers' intention to use RFID technology from the theoretical perspective of a Technology-Acceptance Model (TAM). The survey data analysis shows that perceived usability of RFID has a significant relationship with the levels of adoption of the technology, but perceived privacy issues and perceived security issues do not have such a significant relationship. Using further moderation analysis, the authors find that the relationship between usability and adoption becomes stronger if there is a high level of support for RFID projects within an organisation. The study points to the need to improve the appreciation and support in an organisation for RFID projects. For example, top management should be well informed so as to provide good support, while employees should be motivated to back the use of RFID in their operations. An appropriate level of the required infrastructure will also help increase the usability and hence the adoption of RFID in UK logistics.
    • An analysis of the key factors affecting the success of a re-launched destination marketing website in the UK

      Alford, Philip; Duan, Yanqing; Taylor, Jacqui; Bournemouth University; University of Bedfordshire (Springer International Publishing, 2014)
      This paper presents a case study of the re-launch of a DMO website in the UK. It evaluates the perceived usability of the new website and identifies the key factors affecting customers’ intention to use the new website. A large-scale online survey was developed to understand a number of issues relating to usability (e.g. aesthetics, effectiveness) and psychological and behavioural indicators (e.g. perceived trustworthiness and intent to use). Both quantitative and qualitative data was analysed to understand users’ perceptions, behaviour and attitudes towards the re-launched website. A Structural Equation Model (SEM) was developed to identify the factors affecting their intention to use the new website. The SEM model identified the impact of a variety of factors on intention to use and the descriptive analysis, using both qualitative and quantitative data, highlights further areas of research.
    • The antecedents and outcomes of brand experience on the social networking site

      Chen, Hsin; Papazafeiropoulou, Anastasia; Duan, Yanqing; Chen, Ta-Kang; University of Bedfordshire; Brunel University; SooChow University, Taipei (European Conference on Information Systems (ECIS), 2013-06)
    • Big data in higher education: an action research on managing student engagement with business intelligence

      Duan, Yanqing; Cao, Guangming; Ong, Vincent Koon; Woolley, Marcus; University of Bedfordshire (2013)
      This research aims to explore the value of Big Data in student engagement management. It presents an action research on applying BI in a UK higher education institution that has developed and implemented a student engagement tracking system (SES) for better student engagement management. The SES collects data from various sources, including RFID tracking devices across many locations in the campus and student online activities. This public funded research project has enhanced the current SES with BI solutions and raised awareness on the value of the Big Data in improving student experience. The action research concerns with the organizational wide development and deployment of Intelligent Student Engagement System involving a diverse range of stakeholders. The activities undertaken to date have revealed interesting findings and implications for advancing our understanding and research in leveraging the benefit of the Big Data in Higher Education from a socio-technical perspective.
    • Big data tools and techniques in the UK retail sector

      Ramanathan, Ramakrishnan; Philpott, Elly; Duan, Yanqing; Cao, Guangming; University of Bedfordshire (2014)
      This study is based on interviews with 12 leading Big Data users/consultants in the UK retail sector. These companies included those operating pure off-line, both online and offline, pure online retailers and also Big Data consultants. We used Technology-Organisation-Environment framework to structure the interviews. A number of Big Data tools and techniques have been mentioned by our interviewees. They included, among others, tools such as Excel including special macros and add-ins, SQL, SAP, SAS and SIMALTO. We provide a more detailed analysis of these tools and techniques in this paper.
    • Bringing the world to Carnival: practice based teaching at a UK university

      Philpott, Elly; Corfan, D.; University of Bedfordshire (2015)
    • A decision support system for international students: case study of Chinese students

      Wu, Qing; Duan, Yanqing; Tian, Dong; Chen, H; University of Bedfordshire (AWERProcedia- Information Technology and Computer Science, 2013)
    • Design and development of a multi-criteria decision support system for international students

      Wu, Qing; Duan, Yanqing; Tian, Dong; Chen, Hui; University of Bedfordshire; China Agricultural University; Kokushikan University, Japan (International Conference on Information and Social Science (ISS), 2013-09)
    • Developing a conceptual framework for factors affecting active participation in business to business online business communities

      Ahmad, Abid; Philpott, Elly; Duan, Yanqing; University of Bedfordshire (Association for Information Systems, 2012)
      The primary purpose of this paper is to provide better understanding of the factors affecting active participation in Business-to-Business Online Business Communities (B2B OBCs). Toward this goal, this study proposed a conceptual framework based on the Social Exchange Theory (SET), Uses and Gratification theory (U&G), and the Information Systems Success Model (ISSM). The framework was further explored and tested using semi structured interview with twelve members of B2B OBCs. The findings suggest that reciprocity, trust, reputation/status, functional factors, system quality, information quality and service quality may affect the level of B2B OBCs’ participation. Acknowledging the qualitative nature of this study, the proposed framework was only tested on small number of participants and therefore findings limit generalisation to the wider business population. Therefore a future empirically study will be conducted in order to thoroughly test the framework.
    • Developing a conceptual framework to evaluate e-government portals' success

      Almalki, Obaid; Duan, Yanqing; Frommholz, Ingo; University of Bedfordshire (European Conference on e-Government, 2013)
    • Developing an ontology-based intelligent EIS for semantic executive information processing

      Xu, Mark; Ong, Vincent Koon; Duan, Yanqing; University of Bedfordshire; University of Portsmouth (International Conference on Information Technology and Management (ICITM), 2007-01)
    • Development of the Internet-based fresh produce supply chain in the UK SMEs

      Xu, X.; Duan, Yanqing; Mathews, Brian; University of Bedfordshire (International Conference on Informatics and Semiotics in Organisations, 2009-04)
    • Diffusion and impact of business analytics in UK retail: theoretical underpinnings and a qualitative study

      Ramanathan, Ramakrishnan; Duan, Yanqing; Cao, Guangming; Philpott, Elly; University of Bedfordshire (2013)
    • Diffusion and impact of business analytics: a conceptual framework

      Ramanathan, Ramakrishnan; Duan, Yanqing; Cao, Guangming; Philpott, Elly; University of Bedfordshire (ICDADM - International Conference on Data Analysis and Decision Making, 2012-09)
    • Diffusion and impact of business analytics: can India learn from UK experience?

      Ramanathan, Ramakrishnan; Duan, Yanqing; Cao, Guangming; Philpott, Elly; University of Bedfordshire (2013)
    • The diffusion of business data analytics: an exploratory study

      Ramanathan, Ramakrishnan; Philpott, Elly; Duan, Yanqing; Cao, Guangming; University of Bedfordshire (2013)
    • A DST-based approach for construction project risk analysis

      Taroun, Abdulmaten; Yang, J.B.; University of Bedfordshire (Palgrave MacMillan, 2013-04-03)
      Despite its huge potential in risk analysis, the Dempster–Shafer Theory of Evidence (DST) has not received enough attention in construction management. This paper presents a DST-based approach for structuring personal experience and professional judgment when assessing construction project risk. DST was innovatively used to tackle the problem of lacking sufficient information through enabling analysts to provide incomplete assessments. Risk cost is used as a common scale for measuring risk impact on the various project objectives, and the Evidential Reasoning algorithm is suggested as a novel alternative for aggregating individual assessments. A spreadsheet-based decision support system (DSS) was devised to facilitate the proposed approach. Four case studies were conducted to examine the approach's viability. Senior managers in four British construction companies tried the DSS and gave very promising feedback. The paper concludes that the proposed methodology may contribute to bridging the gap between theory and practice of construction risk assessment.