What does it take to make integrated care work? A ‘cookbook’ for large-scale deployment of coordinated care and telehealth

2.50
Hdl Handle:
http://hdl.handle.net/10547/622647
Title:
What does it take to make integrated care work? A ‘cookbook’ for large-scale deployment of coordinated care and telehealth
Authors:
Bescos, C.; Westerteicher, C.; Pauws, S.; Schonenberg, H.; Sokoreli, I.; Natsiavas, P.; Filos, D.; Maramis, C.; Chouvarda, I.; Maglaveras, N.; Newman, Stanton; Davidson, Rosemary; Roca, J.; Dueñas, I.; Escarrabill, J.; Moharra, M.; Cleland, J.; Barrett, D.; Hatfield, J.; Nabb, S.; Hart, N.; de Manuel, E.; Mora, J.; Ponce, S.; Domingo, C.; Buskens, E.; Lahr, M.; Romano, M.; Nalin, M.; Baroni, I.; Pavlickova, A.; Störk, S.; Wahl, C.
Abstract:
The Advancing Care Coordination & Telehealth Deployment (ACT) Programme is the first to explore the organisational and structural processes needed to successfully implement care coordination and telehealth (CC&TH) services on a large scale. A number of insights and conclusions were identified by the ACT programme. These will prove useful and valuable in supporting the large-scale deployment of CC&TH. Targeted at populations of chronic patients and elderly people, these insights and conclusions are a useful benchmark for implementing and exchanging best practices across the EU. Examples are: Perceptions between managers, frontline staff and patients do not always match; Organisational structure does influence the views and experiences of patients: a dedicated contact person is considered both important and helpful; Successful patient adherence happens when staff are engaged; There is a willingness by patients to participate in healthcare programmes; Patients overestimate their level of knowledge and adherence behaviour; The responsibility for adherence must be shared between patients and health care providers; Awareness of the adherence concept is an important factor for adherence promotion; The ability to track the use of resources is a useful feature of a stratification strategy, however, current regional case finding tools are difficult to benchmark and evaluate; Data availability and homogeneity are the biggest challenges when evaluating the performance of the programmes.
Affiliation:
Advancing Care Coordination & Telehealth Deployment (ACT) Programme
Citation:
Advancing Care Coordination & Telehealth Deployment (ACT) Programme (2015) 'What does it take to make integrated care work? A ‘cookbook’ for large-scale deployment of coordinated care and telehealth'. : ACT.
Publisher:
ACT
Issue Date:
8-Oct-2015
URI:
http://hdl.handle.net/10547/622647
Additional Links:
https://www.act-programme.eu/sites/all/themes/act/files/ACT_Cookbook_final.pdf
Type:
Technical Report
Language:
en
Series/Report no.:
D5 ACT Cook Book
Sponsors:
European Union
Appears in Collections:
Health

Full metadata record

DC FieldValue Language
dc.contributor.authorBescos, C.en
dc.contributor.authorWesterteicher, C.en
dc.contributor.authorPauws, S.en
dc.contributor.authorSchonenberg, H.en
dc.contributor.authorSokoreli, I.en
dc.contributor.authorNatsiavas, P.en
dc.contributor.authorFilos, D.en
dc.contributor.authorMaramis, C.en
dc.contributor.authorChouvarda, I.en
dc.contributor.authorMaglaveras, N.en
dc.contributor.authorNewman, Stantonen
dc.contributor.authorDavidson, Rosemaryen
dc.contributor.authorRoca, J.en
dc.contributor.authorDueñas, I.en
dc.contributor.authorEscarrabill, J.en
dc.contributor.authorMoharra, M.en
dc.contributor.authorCleland, J.en
dc.contributor.authorBarrett, D.en
dc.contributor.authorHatfield, J.en
dc.contributor.authorNabb, S.en
dc.contributor.authorHart, N.en
dc.contributor.authorde Manuel, E.en
dc.contributor.authorMora, J.en
dc.contributor.authorPonce, S.en
dc.contributor.authorDomingo, C.en
dc.contributor.authorBuskens, E.en
dc.contributor.authorLahr, M.en
dc.contributor.authorRomano, M.en
dc.contributor.authorNalin, M.en
dc.contributor.authorBaroni, I.en
dc.contributor.authorPavlickova, A.en
dc.contributor.authorStörk, S.en
dc.contributor.authorWahl, C.en
dc.date.accessioned2018-04-19T12:40:36Z-
dc.date.available2018-04-19T12:40:36Z-
dc.date.issued2015-10-08-
dc.identifier.citationAdvancing Care Coordination & Telehealth Deployment (ACT) Programme (2015) 'What does it take to make integrated care work? A ‘cookbook’ for large-scale deployment of coordinated care and telehealth'. : ACT.en
dc.identifier.urihttp://hdl.handle.net/10547/622647-
dc.description.abstractThe Advancing Care Coordination & Telehealth Deployment (ACT) Programme is the first to explore the organisational and structural processes needed to successfully implement care coordination and telehealth (CC&TH) services on a large scale. A number of insights and conclusions were identified by the ACT programme. These will prove useful and valuable in supporting the large-scale deployment of CC&TH. Targeted at populations of chronic patients and elderly people, these insights and conclusions are a useful benchmark for implementing and exchanging best practices across the EU. Examples are: Perceptions between managers, frontline staff and patients do not always match; Organisational structure does influence the views and experiences of patients: a dedicated contact person is considered both important and helpful; Successful patient adherence happens when staff are engaged; There is a willingness by patients to participate in healthcare programmes; Patients overestimate their level of knowledge and adherence behaviour; The responsibility for adherence must be shared between patients and health care providers; Awareness of the adherence concept is an important factor for adherence promotion; The ability to track the use of resources is a useful feature of a stratification strategy, however, current regional case finding tools are difficult to benchmark and evaluate; Data availability and homogeneity are the biggest challenges when evaluating the performance of the programmes.en
dc.description.sponsorshipEuropean Unionen
dc.language.isoenen
dc.publisherACTen
dc.relation.ispartofseriesD5 ACT Cook Booken
dc.relation.urlhttps://www.act-programme.eu/sites/all/themes/act/files/ACT_Cookbook_final.pdfen
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjecttelehealthen
dc.subjecttelemedicineen
dc.titleWhat does it take to make integrated care work? A ‘cookbook’ for large-scale deployment of coordinated care and telehealthen
dc.typeTechnical Reporten
dc.contributor.departmentAdvancing Care Coordination & Telehealth Deployment (ACT) Programmeen
dc.date.updated2018-04-17T13:57:01Z-
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