Adoption of business analytics and impact on performance: a qualitative study in retail

2.50
Hdl Handle:
http://hdl.handle.net/10547/622048
Title:
Adoption of business analytics and impact on performance: a qualitative study in retail
Authors:
Ramanathan, Ramakrishnan ( 0000-0002-8861-2209 ) ; Philpott, Elly; Duan, Yanqing; Cao, Guangming
Abstract:
This paper describes a qualitative study aimed at understanding issues faced by retail firms when they start a project of implementing Business Analytics (BA) and understanding the impact of BA implementation on business performance. Our study is informed by prior literature and the theoretical perspectives of the Technology-Organisation-Environment (TOE) framework but is not constrained by this theory. Using case studies of nine retailers in the UK, we have found support for the link between TOE elements and adoption. In addition, we have identified more interesting involvement of additional factors in ensuring how firms could maximise benefit derived from BA and traditional TOE factors that potentially could have additional impacts different from the ones. For example, there appears a link between adoption of BA and business performance (including performance in terms of environmental sustainability), and this link is moderated by the level of BA adoption, IT integration and trust.
Affiliation:
University of Bedfordshire
Citation:
Ramanathan R, Philpott E, Duan Y, Cao G (2017) 'Adoption of business analytics and impact on performance: a qualitative study in retail', Production Planning and Control 28 (11-12) 985-998
Publisher:
Taylor & Francis
Journal:
Production Planning and Control
Issue Date:
11-Jul-2017
URI:
http://hdl.handle.net/10547/622048
Type:
Article
Language:
en
ISSN:
0953-7287
Appears in Collections:
Business and management

Full metadata record

DC FieldValue Language
dc.contributor.authorRamanathan, Ramakrishnanen
dc.contributor.authorPhilpott, Ellyen
dc.contributor.authorDuan, Yanqingen
dc.contributor.authorCao, Guangmingen
dc.date.accessioned2017-03-09T12:29:47Z-
dc.date.available2017-03-09T12:29:47Z-
dc.date.issued2017-07-11-
dc.identifier.citationRamanathan R, Philpott E, Duan Y, Cao G (2017) 'Adoption of business analytics and impact on performance: a qualitative study in retail', Production Planning and Control 28 (11-12) 985-998en
dc.identifier.issn0953-7287-
dc.identifier.urihttp://hdl.handle.net/10547/622048-
dc.description.abstractThis paper describes a qualitative study aimed at understanding issues faced by retail firms when they start a project of implementing Business Analytics (BA) and understanding the impact of BA implementation on business performance. Our study is informed by prior literature and the theoretical perspectives of the Technology-Organisation-Environment (TOE) framework but is not constrained by this theory. Using case studies of nine retailers in the UK, we have found support for the link between TOE elements and adoption. In addition, we have identified more interesting involvement of additional factors in ensuring how firms could maximise benefit derived from BA and traditional TOE factors that potentially could have additional impacts different from the ones. For example, there appears a link between adoption of BA and business performance (including performance in terms of environmental sustainability), and this link is moderated by the level of BA adoption, IT integration and trust.en
dc.language.isoenen
dc.publisherTaylor & Francisen
dc.rightsGreen - can archive pre-print and post-print or publisher's version/PDF-
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectbusiness analyticsen
dc.subjectbusiness analytics (BA)en
dc.subjectperformanceen
dc.subjectretailen
dc.titleAdoption of business analytics and impact on performance: a qualitative study in retailen
dc.typeArticleen
dc.contributor.departmentUniversity of Bedfordshireen
dc.identifier.journalProduction Planning and Controlen
dc.date.updated2017-03-09T12:27:41Z-
This item is licensed under a Creative Commons License
Creative Commons
All Items in UOBREP are protected by copyright, with all rights reserved, unless otherwise indicated.