Systemic capabilities: the source of IT business value

2.50
Hdl Handle:
http://hdl.handle.net/10547/621994
Title:
Systemic capabilities: the source of IT business value
Authors:
Cao, Guangming; Duan, Yanqing; Cadden, Trevor; Minocha, Sonal
Abstract:
Purpose – The purpose of this paper is to develop, and explicate the significance of the need for a systemic conceptual framework for understanding IT business value. Design/methodology/approach – Embracing a systems perspective, this paper examines the interrelationship between IT and other organisational factors at the organisational level and its impact on the business value of IT. As a result, a systemic conceptual framework for understanding IT business value is developed. An example of enhancing IT business value through developing systemic capabilities is then used to test and demonstrate the value of this framework. Findings – The findings suggest that IT business value would be significantly enhanced when systemic capabilities are generated from the synergistic interrelations among IT and other organisational factors at the systems level, while the system’s human agents play a critical role in developing systemic capabilities by purposely configuring and reconfiguring organisational factors. Practical implications – The conceptual framework advanced provides the means to recognise the significance of the need for understanding IT business value systemically and dynamically. It encourages an organisation to focus on developing systemic capabilities by ensuring that IT and other organisational factors work together as a synergistic whole, better managing the role its human agents play in shaping the systems interrelations, and developing and redeveloping systemic capabilities by configuring its subsystems purposely with the changing business environment. Originality/value – This paper reveals the nature of systemic capabilities underpinned by a systems perspective. The resultant systemic conceptual framework for understanding IT business value can help us move away from pairwise resource complementarity to focusing on the whole system and its interrelations while responding to the changing business environment. It is hoped that the framework can help organisations delineate important IT investment considerations and the priorities that they must adopt to create superior IT business value.
Affiliation:
University of Bedfordshire; University of Ulster
Citation:
Cao G., Duan Y., Cadden T., Minocha S. (2016) 'Systemic capabilities: the source of IT business value', Information Technology and People, 29 (3), pp.556-579.
Publisher:
Emerald Group Publishing Ltd.
Journal:
Information Technology and People
Issue Date:
1-Sep-2016
URI:
http://hdl.handle.net/10547/621994
DOI:
10.1108/ITP-05-2014-0090
Additional Links:
http://www.emeraldinsight.com/doi/10.1108/ITP-05-2014-0090
Type:
Article
Language:
en
ISSN:
0959-3845
Appears in Collections:
Business and management

Full metadata record

DC FieldValue Language
dc.contributor.authorCao, Guangmingen
dc.contributor.authorDuan, Yanqingen
dc.contributor.authorCadden, Trevoren
dc.contributor.authorMinocha, Sonalen
dc.date.accessioned2017-01-24T11:32:55Z-
dc.date.available2017-01-24T11:32:55Z-
dc.date.issued2016-09-01-
dc.identifier.citationCao G., Duan Y., Cadden T., Minocha S. (2016) 'Systemic capabilities: the source of IT business value', Information Technology and People, 29 (3), pp.556-579.en
dc.identifier.issn0959-3845-
dc.identifier.doi10.1108/ITP-05-2014-0090-
dc.identifier.urihttp://hdl.handle.net/10547/621994-
dc.description.abstractPurpose – The purpose of this paper is to develop, and explicate the significance of the need for a systemic conceptual framework for understanding IT business value. Design/methodology/approach – Embracing a systems perspective, this paper examines the interrelationship between IT and other organisational factors at the organisational level and its impact on the business value of IT. As a result, a systemic conceptual framework for understanding IT business value is developed. An example of enhancing IT business value through developing systemic capabilities is then used to test and demonstrate the value of this framework. Findings – The findings suggest that IT business value would be significantly enhanced when systemic capabilities are generated from the synergistic interrelations among IT and other organisational factors at the systems level, while the system’s human agents play a critical role in developing systemic capabilities by purposely configuring and reconfiguring organisational factors. Practical implications – The conceptual framework advanced provides the means to recognise the significance of the need for understanding IT business value systemically and dynamically. It encourages an organisation to focus on developing systemic capabilities by ensuring that IT and other organisational factors work together as a synergistic whole, better managing the role its human agents play in shaping the systems interrelations, and developing and redeveloping systemic capabilities by configuring its subsystems purposely with the changing business environment. Originality/value – This paper reveals the nature of systemic capabilities underpinned by a systems perspective. The resultant systemic conceptual framework for understanding IT business value can help us move away from pairwise resource complementarity to focusing on the whole system and its interrelations while responding to the changing business environment. It is hoped that the framework can help organisations delineate important IT investment considerations and the priorities that they must adopt to create superior IT business value.en
dc.language.isoenen
dc.publisherEmerald Group Publishing Ltd.en
dc.relation.urlhttp://www.emeraldinsight.com/doi/10.1108/ITP-05-2014-0090en
dc.rightsGreen - can archive pre-print and post-print or publisher's version/PDF-
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectIT capabilityen
dc.subjectdynamic capabilitiesen
dc.subjectrelationshipsen
dc.subjectperspectiveen
dc.subjectIT businessen
dc.subjectalignmenten
dc.subjectvalueen
dc.subjectinformation system effectivenessen
dc.subjectN100 Business studiesen
dc.titleSystemic capabilities: the source of IT business valueen
dc.typeArticleen
dc.contributor.departmentUniversity of Bedfordshireen
dc.contributor.departmentUniversity of Ulsteren
dc.identifier.journalInformation Technology and Peopleen
dc.date.updated2017-01-24T11:17:41Z-
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