Emotional labour and wellbeing: what protects nurses?

2.50
Hdl Handle:
http://hdl.handle.net/10547/621939
Title:
Emotional labour and wellbeing: what protects nurses?
Authors:
Kinman, Gail; Leggetter, Sandra
Abstract:
Although compassionate care has wide-ranging benefits for patients, it can be emotionally demanding for healthcare staff. This may be a particular problem for those with little experience in a caring role. This study utilises the job demands-resources model to examine links between “emotional labour” and emotional exhaustion in student nurses. In line with the triple-match principle—whereby interactive effects are more likely when job demands, resources, and outcomes are within the same qualitative domain—the protective role of emotional support and emotion-focused coping (i.e., emotional venting) in the relationship between emotional labour and exhaustion is also explored. An online questionnaire was completed by 351 student nurses with experience working in healthcare settings. A strong positive relationship was found between emotional labour and emotional exhaustion, and some support was found for the moderating effects of emotional support and emotion-focused coping. Ways to help student and qualified nurses develop the emotional resilience required to protect their wellbeing, while providing high-quality compassionate care to patients are considered.
Affiliation:
University of Bedfordshire
Citation:
Kinman G, Leggetter S (2016) 'Emotional labour and wellbeing: what protects nurses?', Healthcare, 4 (4).
Publisher:
MDPI
Journal:
Healthcare
Issue Date:
30-Nov-2016
URI:
http://hdl.handle.net/10547/621939
DOI:
10.3390/healthcare4040089
Additional Links:
http://www.mdpi.com/2227-9032/4/4/89
Type:
Article
Language:
en
ISSN:
2227-9032
EISSN:
2227-9032
Appears in Collections:
Psychology

Full metadata record

DC FieldValue Language
dc.contributor.authorKinman, Gailen
dc.contributor.authorLeggetter, Sandraen
dc.date.accessioned2017-01-09T13:49:18Z-
dc.date.available2017-01-09T13:49:18Z-
dc.date.issued2016-11-30-
dc.identifier.citationKinman G, Leggetter S (2016) 'Emotional labour and wellbeing: what protects nurses?', Healthcare, 4 (4).en
dc.identifier.issn2227-9032-
dc.identifier.doi10.3390/healthcare4040089-
dc.identifier.urihttp://hdl.handle.net/10547/621939-
dc.description.abstractAlthough compassionate care has wide-ranging benefits for patients, it can be emotionally demanding for healthcare staff. This may be a particular problem for those with little experience in a caring role. This study utilises the job demands-resources model to examine links between “emotional labour” and emotional exhaustion in student nurses. In line with the triple-match principle—whereby interactive effects are more likely when job demands, resources, and outcomes are within the same qualitative domain—the protective role of emotional support and emotion-focused coping (i.e., emotional venting) in the relationship between emotional labour and exhaustion is also explored. An online questionnaire was completed by 351 student nurses with experience working in healthcare settings. A strong positive relationship was found between emotional labour and emotional exhaustion, and some support was found for the moderating effects of emotional support and emotion-focused coping. Ways to help student and qualified nurses develop the emotional resilience required to protect their wellbeing, while providing high-quality compassionate care to patients are considered.en
dc.language.isoenen
dc.publisherMDPIen
dc.relation.urlhttp://www.mdpi.com/2227-9032/4/4/89en
dc.rightsGreen - can archive pre-print and post-print or publisher's version/PDF-
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectemotional labouren
dc.subjectcompassionen
dc.subjectburnouten
dc.subjectsocial supporten
dc.subjectcopingen
dc.subjectC800 Psychologyen
dc.subjectnursingen
dc.titleEmotional labour and wellbeing: what protects nurses?en
dc.typeArticleen
dc.identifier.eissn2227-9032-
dc.contributor.departmentUniversity of Bedfordshireen
dc.identifier.journalHealthcareen
dc.date.updated2017-01-09T11:59:57Z-
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