Factors affecting active participation in B2B online communities: an empirical investigation

2.50
Hdl Handle:
http://hdl.handle.net/10547/621926
Title:
Factors affecting active participation in B2B online communities: an empirical investigation
Authors:
Gharib, Rebwar Kamal ( 0000-0003-1156-5800 ) ; Philpott, Elly; Duan, Yanqing
Abstract:
There is a lack of understanding on the factors affecting active participation in Business-to-Business (B2B) Online Communities (OC). To address this gap, we developed a model based on two theories: Social Exchange Theory and the Information Systems Success Model. The model was validated by using survey data collected from 40 B2B discussion forums on LinkedIn (n = 521). Our work made a number of significant contributions including an integrated model of factors affecting active participation in B2B OCs and a new validated measure for active participation. Further, we proposed several guidelines which assist B2B OC providers in building and maintaining successful communitities.
Affiliation:
University of Bedfordshire
Citation:
Kamal Gharib R, Philpott E, Duan Y (2016) 'Factors affecting active participation in B2B online communities: an empirical investigation', Information and Management 54 (4) 516-530
Publisher:
Elsevier
Journal:
Information and Management
Issue Date:
22-Nov-2016
URI:
http://hdl.handle.net/10547/621926
DOI:
10.1016/j.im.2016.11.004
Additional Links:
http://www.sciencedirect.com/science/article/pii/S0378720616303342
Type:
Article
Language:
en
ISSN:
0378-7206
Appears in Collections:
Business and management

Full metadata record

DC FieldValue Language
dc.contributor.authorGharib, Rebwar Kamalen
dc.contributor.authorPhilpott, Ellyen
dc.contributor.authorDuan, Yanqingen
dc.date.accessioned2017-01-09T13:15:40Z-
dc.date.available2017-01-09T13:15:40Z-
dc.date.issued2016-11-22-
dc.identifier.citationKamal Gharib R, Philpott E, Duan Y (2016) 'Factors affecting active participation in B2B online communities: an empirical investigation', Information and Management 54 (4) 516-530en
dc.identifier.issn0378-7206-
dc.identifier.doi10.1016/j.im.2016.11.004-
dc.identifier.urihttp://hdl.handle.net/10547/621926-
dc.description.abstractThere is a lack of understanding on the factors affecting active participation in Business-to-Business (B2B) Online Communities (OC). To address this gap, we developed a model based on two theories: Social Exchange Theory and the Information Systems Success Model. The model was validated by using survey data collected from 40 B2B discussion forums on LinkedIn (n = 521). Our work made a number of significant contributions including an integrated model of factors affecting active participation in B2B OCs and a new validated measure for active participation. Further, we proposed several guidelines which assist B2B OC providers in building and maintaining successful communitities.en
dc.language.isoenen
dc.publisherElsevieren
dc.relation.urlhttp://www.sciencedirect.com/science/article/pii/S0378720616303342en
dc.rightsGreen - can archive pre-print and post-print or publisher's version/PDF-
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectB2B online communitiesen
dc.subjectactive participationen
dc.subjectsocial exchangeen
dc.subjectinformation systemsen
dc.titleFactors affecting active participation in B2B online communities: an empirical investigationen
dc.typeArticleen
dc.contributor.departmentUniversity of Bedfordshireen
dc.identifier.journalInformation and Managementen
dc.date.updated2017-01-09T11:59:45Z-
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