Achieving provider engagement: providers' perceptions of implementing and delivering integrated care

2.50
Hdl Handle:
http://hdl.handle.net/10547/582919
Title:
Achieving provider engagement: providers' perceptions of implementing and delivering integrated care
Authors:
Ignatowicz, Agnieszka; Greenfield, Geva; Pappas, Yannis; Car, Josip; Majeed, Azeem; Harris, Matthew
Abstract:
The literature on integrated care is limited with respect to practical learning and experience. Although some attention has been paid to organizational processes and structures, not enough is paid to people, relationships, and the importance of these in bringing about integration. Little is known, for example, about provider engagement in the organizational change process, how to obtain and maintain it, and how it is demonstrated in the delivery of integrated care. Based on qualitative data from the evaluation of a large-scale integrated care initiative in London, United Kingdom, we explored the role of provider engagement in effective integration of services. Using thematic analysis, we identified an evolving engagement narrative with three distinct phases: enthusiasm, antipathy, and ambivalence, and argue that health care managers need to be aware of the impact of professional engagement to succeed in advancing the integrated care agenda.
Affiliation:
University of Birmingham; Imperial College London; University of Bedfordshire
Citation:
Ignatowicz, A., Greenfield, G., Pappas, Y., Car, J., Majeed, A., Harris, M., (2014) 'Achieving provider engagement: Providers' perceptions of implementing and delivering integrated care', Qualitative Health Research, Vol 24, pp1711-1720.
Publisher:
SAGE
Journal:
Qualitative Health Research
Issue Date:
Dec-2014
URI:
http://hdl.handle.net/10547/582919
DOI:
10.1177/1049732314549024
PubMed ID:
25212855
PubMed Central ID:
PMC4232313
Additional Links:
http://qhr.sagepub.com/content/24/12/1711.long; http://www.ncbi.nlm.nih.gov/pubmed/25212855
Type:
Article
Language:
en
ISSN:
1049-7323
Sponsors:
This study was supported by Imperial College Healthcare Charity. Matthew Harris was partly funded with a U.K. National Institute for Health Research Clinical Lectureship (LDN/930/038/A).
Appears in Collections:
IHR Institute for Health Research

Full metadata record

DC FieldValue Language
dc.contributor.authorIgnatowicz, Agnieszkaen
dc.contributor.authorGreenfield, Gevaen
dc.contributor.authorPappas, Yannisen
dc.contributor.authorCar, Josipen
dc.contributor.authorMajeed, Azeemen
dc.contributor.authorHarris, Matthewen
dc.date.accessioned2015-11-30T11:05:38Zen
dc.date.available2015-11-30T11:05:38Zen
dc.date.issued2014-12en
dc.identifier.citationIgnatowicz, A., Greenfield, G., Pappas, Y., Car, J., Majeed, A., Harris, M., (2014) 'Achieving provider engagement: Providers' perceptions of implementing and delivering integrated care', Qualitative Health Research, Vol 24, pp1711-1720.en
dc.identifier.issn1049-7323en
dc.identifier.pmid25212855en
dc.identifier.doi10.1177/1049732314549024en
dc.identifier.urihttp://hdl.handle.net/10547/582919en
dc.description.abstractThe literature on integrated care is limited with respect to practical learning and experience. Although some attention has been paid to organizational processes and structures, not enough is paid to people, relationships, and the importance of these in bringing about integration. Little is known, for example, about provider engagement in the organizational change process, how to obtain and maintain it, and how it is demonstrated in the delivery of integrated care. Based on qualitative data from the evaluation of a large-scale integrated care initiative in London, United Kingdom, we explored the role of provider engagement in effective integration of services. Using thematic analysis, we identified an evolving engagement narrative with three distinct phases: enthusiasm, antipathy, and ambivalence, and argue that health care managers need to be aware of the impact of professional engagement to succeed in advancing the integrated care agenda.en
dc.description.sponsorshipThis study was supported by Imperial College Healthcare Charity. Matthew Harris was partly funded with a U.K. National Institute for Health Research Clinical Lectureship (LDN/930/038/A).en
dc.language.isoenen
dc.publisherSAGEen
dc.relation.urlhttp://qhr.sagepub.com/content/24/12/1711.longen
dc.relation.urlhttp://www.ncbi.nlm.nih.gov/pubmed/25212855en
dc.rightsArchived with thanks to Qualitative health researchen
dc.subjectEurope, Westernen
dc.subjecthealth careen
dc.subjecthealth care professionalsen
dc.subjectrelationships, healthcareen
dc.subjectresearch, qualitativeen
dc.subjectL510 Health & Welfareen
dc.subjectintegrated careen
dc.subjectintegrated health care systemsen
dc.titleAchieving provider engagement: providers' perceptions of implementing and delivering integrated careen
dc.typeArticleen
dc.contributor.departmentUniversity of Birminghamen
dc.contributor.departmentImperial College Londonen
dc.contributor.departmentUniversity of Bedfordshireen
dc.identifier.journalQualitative Health Researchen
dc.identifier.pmcidPMC4232313en

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