Towards understanding members’ participation behaviour in B2B virtual communities: a socio-technical approach

2.50
Hdl Handle:
http://hdl.handle.net/10547/565027
Title:
Towards understanding members’ participation behaviour in B2B virtual communities: a socio-technical approach
Authors:
Gharib, Rebwar Kamal ( 0000-0003-1156-5800 ) ; Philpott, Elly
Abstract:
The importance of virtual communities for businesses has been well documented in the literature. Particularly, information and knowledge exchange has been identified as one of the main reasons for businesses to participate in virtual communities. The success of a virtual community depends on the members’ active contribution to the community. A considerable amount of literature has been published on factors affecting members’ participation behaviour in various community types. Limited research has focused on B2B virtual communities. Subsequently, there is limited understanding of what motivates businesses to actively participate in their virtual communities. Hence, the primary goal of this paper is to provide some understanding of the crucial factors determine businesses’ participation behaviours in virtual community environments. Towards achieving this aim, this study proposed an integrated framework underpinned by two well-known theories: Social Exchange Theory and Information System Success Model. The proposed framework in this paper is only theoretical and therefore its application has yet to be tested with a particular B2B virtual community. Subsequently, further studies will be conducted with members of B2B virtual communities to empirically test the framework.
Affiliation:
University of Strathclyde; University of Bedfordshire
Citation:
Gharib, R., Philpott, E. (2014) “Towards understanding members’ participation behaviour in B2B Virtual Communities: A socio-technical approach“, Central European Conference on Information and Intelligent Systems (CEIIS), September
Publisher:
Central European Conference on Information and Intelligent Systems
Issue Date:
2014
URI:
http://hdl.handle.net/10547/565027
Additional Links:
http://www.ceciis.foi.hr/app/index.php/ceciis/2014/paper/view/675
Type:
Conference papers, meetings and proceedings
Language:
en
Appears in Collections:
Business and Information Systems Research Centre (BISC)

Full metadata record

DC FieldValue Language
dc.contributor.authorGharib, Rebwar Kamalen
dc.contributor.authorPhilpott, Ellyen
dc.date.accessioned2015-08-04T10:21:02Zen
dc.date.available2015-08-04T10:21:02Zen
dc.date.issued2014en
dc.identifier.citationGharib, R., Philpott, E. (2014) “Towards understanding members’ participation behaviour in B2B Virtual Communities: A socio-technical approach“, Central European Conference on Information and Intelligent Systems (CEIIS), Septemberen
dc.identifier.urihttp://hdl.handle.net/10547/565027en
dc.description.abstractThe importance of virtual communities for businesses has been well documented in the literature. Particularly, information and knowledge exchange has been identified as one of the main reasons for businesses to participate in virtual communities. The success of a virtual community depends on the members’ active contribution to the community. A considerable amount of literature has been published on factors affecting members’ participation behaviour in various community types. Limited research has focused on B2B virtual communities. Subsequently, there is limited understanding of what motivates businesses to actively participate in their virtual communities. Hence, the primary goal of this paper is to provide some understanding of the crucial factors determine businesses’ participation behaviours in virtual community environments. Towards achieving this aim, this study proposed an integrated framework underpinned by two well-known theories: Social Exchange Theory and Information System Success Model. The proposed framework in this paper is only theoretical and therefore its application has yet to be tested with a particular B2B virtual community. Subsequently, further studies will be conducted with members of B2B virtual communities to empirically test the framework.en
dc.language.isoenen
dc.publisherCentral European Conference on Information and Intelligent Systemsen
dc.relation.urlhttp://www.ceciis.foi.hr/app/index.php/ceciis/2014/paper/view/675en
dc.subjectB2B virtual communitiesen
dc.subjectparticipationen
dc.subjectsocial exchange theoryen
dc.subjectinformation systems successen
dc.titleTowards understanding members’ participation behaviour in B2B virtual communities: a socio-technical approachen
dc.typeConference papers, meetings and proceedingsen
dc.contributor.departmentUniversity of Strathclydeen
dc.contributor.departmentUniversity of Bedfordshireen
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