Towards understanding members’ participation behaviour in B2B virtual communities: a socio-technical approach

2.50
Hdl Handle:
http://hdl.handle.net/10547/332372
Title:
Towards understanding members’ participation behaviour in B2B virtual communities: a socio-technical approach
Authors:
Philpott, Elly; Gharib, Rebwar Kamal ( 0000-0003-1156-5800 )
Abstract:
The importance of virtual communities for businesses has been well documented in the literature. Particularly, information and knowledge exchange has been identified as one of the main reasons for businesses to participate in virtual communities. The success of a virtual community depends on its members’ active contribution to the community. A considerable amount of literature has been published on factors affecting members’ participation behaviour in various community types. Limited research has focused on B2B virtual communities. Subsequently, there is limited understanding of what motivates businesses to actively participate in their virtual communities. Hence, the primary goal of this paper is to provide some understanding of the crucial factors that determine businesses’ participation behaviours in virtual community environments. Towards achieving this aim, underpinned by two well-known theories: Social Exchange Theory and Information System Success Model, this study proposes an integrated theoretical framework. The application of the framework has yet to be tested with a particular B2B virtual community.
Affiliation:
University of Bedfordshire
Citation:
Gharib, R.,Philpott, E. (2014) 'Towards understanding members’ participation behaviour in B2B Virtual Communities: A socio-technical approach', Central European Conference on Information and Intelligent Systems (CEIIS), Varaždin, September 17-19.
Publisher:
Central European Conference on Information and Intelligent Systems
Issue Date:
2014
URI:
http://hdl.handle.net/10547/332372
Additional Links:
http://www.ceciis.foi.hr/app/index.php/ceciis/2014/paper/viewFile/675/279
Type:
Conference papers, meetings and proceedings
Language:
en
Description:
Full text available via link.
ISSN:
1848-2295
Appears in Collections:
Business and Information Systems Research Centre (BISC)

Full metadata record

DC FieldValue Language
dc.contributor.authorPhilpott, Ellyen
dc.contributor.authorGharib, Rebwar Kamalen
dc.date.accessioned2014-10-09T10:56:17Z-
dc.date.available2014-10-09T10:56:17Z-
dc.date.issued2014-
dc.identifier.citationGharib, R.,Philpott, E. (2014) 'Towards understanding members’ participation behaviour in B2B Virtual Communities: A socio-technical approach', Central European Conference on Information and Intelligent Systems (CEIIS), Varaždin, September 17-19.en
dc.identifier.issn1848-2295-
dc.identifier.urihttp://hdl.handle.net/10547/332372-
dc.descriptionFull text available via link.en
dc.description.abstractThe importance of virtual communities for businesses has been well documented in the literature. Particularly, information and knowledge exchange has been identified as one of the main reasons for businesses to participate in virtual communities. The success of a virtual community depends on its members’ active contribution to the community. A considerable amount of literature has been published on factors affecting members’ participation behaviour in various community types. Limited research has focused on B2B virtual communities. Subsequently, there is limited understanding of what motivates businesses to actively participate in their virtual communities. Hence, the primary goal of this paper is to provide some understanding of the crucial factors that determine businesses’ participation behaviours in virtual community environments. Towards achieving this aim, underpinned by two well-known theories: Social Exchange Theory and Information System Success Model, this study proposes an integrated theoretical framework. The application of the framework has yet to be tested with a particular B2B virtual community.en
dc.language.isoenen
dc.publisherCentral European Conference on Information and Intelligent Systemsen
dc.relation.urlhttp://www.ceciis.foi.hr/app/index.php/ceciis/2014/paper/viewFile/675/279en
dc.subjectB2B virtual communitiesen
dc.subjectparticipationen
dc.subjectsocial exchangeen
dc.subjectsocial exchange theoryen
dc.subjectinformation systems successen
dc.subjectvirtual communityen
dc.subjectinformation systemsen
dc.titleTowards understanding members’ participation behaviour in B2B virtual communities: a socio-technical approachen
dc.typeConference papers, meetings and proceedingsen
dc.contributor.departmentUniversity of Bedfordshireen
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