The impact of generic advocacy on service users: using a social return on investment approach

2.50
Hdl Handle:
http://hdl.handle.net/10547/271172
Title:
The impact of generic advocacy on service users: using a social return on investment approach
Authors:
Sekiwa, Yvonne Elizabeth
Abstract:
Advocacy has become a popular way to support the most vulnerable in society, to overcome and resolve the issues they face within the health and social care sector. Advocacy today takes on many forms and has received attention from research over the years. One form of advocacy, however, has not received much research attention and is known as generic advocacy. Traditionally advocacy services have focused on either a particular user group or issue, and sometimes both. Generic advocacy services do not focus on particular group or issue, but are open to all who required advocacy support. Whilst there is available research on advocacy in general, and its impact and effectiveness, little is known about generic advocacy and the impact it has on those who use it. This study, using Social Return on Investment, as a methodological approach has explored the impact of generic advocacy on those who use it. The study has found generic advocacy services produce a variety of outcomes. Although these outcomes could be considered trivial by some, they are extremely important to those who experience them. The impact of the outcomes experienced by the participants in this study is often positive and life changing, making a real difference in their lives.
Citation:
Sekiwa, Y. (2012) 'The impact of generic advocacy on service users: using a social return on investment approach' PhD Thesis. University of Bedfordshire.
Publisher:
University of Bedfordshire
Issue Date:
Sep-2012
URI:
http://hdl.handle.net/10547/271172
Type:
Thesis or dissertation
Language:
en
Description:
A thesis submitted to the University of Bedfordshire, in partial fulfilment of the requirements for the degree of Msc by Research
Appears in Collections:
Masters e-theses

Full metadata record

DC FieldValue Language
dc.contributor.authorSekiwa, Yvonne Elizabethen_GB
dc.date.accessioned2013-03-05T12:05:06Z-
dc.date.available2013-03-05T12:05:06Z-
dc.date.issued2012-09-
dc.identifier.citationSekiwa, Y. (2012) 'The impact of generic advocacy on service users: using a social return on investment approach' PhD Thesis. University of Bedfordshire.en_GB
dc.identifier.urihttp://hdl.handle.net/10547/271172-
dc.descriptionA thesis submitted to the University of Bedfordshire, in partial fulfilment of the requirements for the degree of Msc by Researchen_GB
dc.description.abstractAdvocacy has become a popular way to support the most vulnerable in society, to overcome and resolve the issues they face within the health and social care sector. Advocacy today takes on many forms and has received attention from research over the years. One form of advocacy, however, has not received much research attention and is known as generic advocacy. Traditionally advocacy services have focused on either a particular user group or issue, and sometimes both. Generic advocacy services do not focus on particular group or issue, but are open to all who required advocacy support. Whilst there is available research on advocacy in general, and its impact and effectiveness, little is known about generic advocacy and the impact it has on those who use it. This study, using Social Return on Investment, as a methodological approach has explored the impact of generic advocacy on those who use it. The study has found generic advocacy services produce a variety of outcomes. Although these outcomes could be considered trivial by some, they are extremely important to those who experience them. The impact of the outcomes experienced by the participants in this study is often positive and life changing, making a real difference in their lives.en_GB
dc.language.isoenen
dc.publisherUniversity of Bedfordshireen_GB
dc.subjectL410 UK Social Policyen_GB
dc.subjectadvocacyen_GB
dc.subjectgeneric advocacyen_GB
dc.subjectsocial return on investmenten
dc.titleThe impact of generic advocacy on service users: using a social return on investment approachen
dc.typeThesis or dissertationen
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