A multi-positional and pragmatic reflexive approach to organizational consultancy

2.50
Hdl Handle:
http://hdl.handle.net/10547/265179
Title:
A multi-positional and pragmatic reflexive approach to organizational consultancy
Authors:
Juhl, Andreas Granhof
Abstract:
This thesis researches how the consultant can participate in the creation of successful processes in organizations using multiple theoretical and practical traditions and a pragmatic reflexivity. The research shows how the consultant can do this using a heuristic model developed in the thesis called the consultancy room consisting of three dimensions: distinctions of position, distinctions of system, and distinctions of time. The thesis shows 6 different and distinct positions that the consultant can use in practice: the OD, systemic, solution-focused, appreciative, narrative and strategic position. To show their practical usefulness multiple examples of developing teams are described. The research shows that positions are firstly to be understood as theories that the consultant knows from experience and literature and brings to the organization and secondly the research also shows how such positions are created and coordinated with the customer before and during the consultancy process. The thesis further shows how the consultant can work with multiple distinctions of system. Three prototypical distinctions of system are introduced: the individual, the group, and the organization as part of the consultancy room to help the consultant increase his orientational abilities in practice. And a further distinction between the conversational and the linguistic system is made to help the consultant reflect in and on practice. The conversational system addresses the design of the process by reflecting with the customer about who should talk to whom in order to develop the situation. The linguistic system addresses how the system in focus is being talked about. The thesis shows how the different positions look at and give different possibilities for action in relation to the different distinctions of system. Finally the thesis shows how the consultant can work with multiple distinctions of time. Three prototypical distinctions of time are introduced: the moment, the meeting, and the process as part of the consultancy room to help the consultant navigate in practice. Again the different positions give different ideas of how to act in the moment and how to design meetings and longer processes. The research is done using the researchers own practice as data. A pragmatic research method is created and based in particular on the work of John Dewey (Dewey 1916 1938, Brinkmann 2006) and Gregory Bateson (Bateson 1972 1984)looking at similarities and differences between multiple examples from the researchers practice.
Citation:
Juhl, A.G. (2011) 'A multi-positional and pragmatic reflexive approach to organizational consultancy'. Professional Doctorate in Systemic Practice Thesis. University of Bedfordshire.
Publisher:
University of Bedfordshire
Issue Date:
2011
URI:
http://hdl.handle.net/10547/265179
Type:
Thesis or dissertation
Language:
en
Description:
Submitted for the degree: Professional Doctorate in Systemic Practice
Appears in Collections:
PhD e-theses

Full metadata record

DC FieldValue Language
dc.contributor.authorJuhl, Andreas Granhofen_GB
dc.date.accessioned2013-01-14T10:31:35Z-
dc.date.available2013-01-14T10:31:35Z-
dc.date.issued2011-
dc.identifier.citationJuhl, A.G. (2011) 'A multi-positional and pragmatic reflexive approach to organizational consultancy'. Professional Doctorate in Systemic Practice Thesis. University of Bedfordshire.en_GB
dc.identifier.urihttp://hdl.handle.net/10547/265179-
dc.descriptionSubmitted for the degree: Professional Doctorate in Systemic Practiceen_GB
dc.description.abstractThis thesis researches how the consultant can participate in the creation of successful processes in organizations using multiple theoretical and practical traditions and a pragmatic reflexivity. The research shows how the consultant can do this using a heuristic model developed in the thesis called the consultancy room consisting of three dimensions: distinctions of position, distinctions of system, and distinctions of time. The thesis shows 6 different and distinct positions that the consultant can use in practice: the OD, systemic, solution-focused, appreciative, narrative and strategic position. To show their practical usefulness multiple examples of developing teams are described. The research shows that positions are firstly to be understood as theories that the consultant knows from experience and literature and brings to the organization and secondly the research also shows how such positions are created and coordinated with the customer before and during the consultancy process. The thesis further shows how the consultant can work with multiple distinctions of system. Three prototypical distinctions of system are introduced: the individual, the group, and the organization as part of the consultancy room to help the consultant increase his orientational abilities in practice. And a further distinction between the conversational and the linguistic system is made to help the consultant reflect in and on practice. The conversational system addresses the design of the process by reflecting with the customer about who should talk to whom in order to develop the situation. The linguistic system addresses how the system in focus is being talked about. The thesis shows how the different positions look at and give different possibilities for action in relation to the different distinctions of system. Finally the thesis shows how the consultant can work with multiple distinctions of time. Three prototypical distinctions of time are introduced: the moment, the meeting, and the process as part of the consultancy room to help the consultant navigate in practice. Again the different positions give different ideas of how to act in the moment and how to design meetings and longer processes. The research is done using the researchers own practice as data. A pragmatic research method is created and based in particular on the work of John Dewey (Dewey 1916 1938, Brinkmann 2006) and Gregory Bateson (Bateson 1972 1984)looking at similarities and differences between multiple examples from the researchers practice.en_GB
dc.language.isoenen
dc.publisherUniversity of Bedfordshireen_GB
dc.subjectN220 Institutional Managementen_GB
dc.subjectsystemicen_GB
dc.subjectleadershipen_GB
dc.subjectorganisational consultancyen_GB
dc.subjectpragmatismen_GB
dc.subjectreflexivityen_GB
dc.subjectpositioningen_GB
dc.subjectlanguageen_GB
dc.subjectsystemsen_GB
dc.subjectsystemic practiceen_GB
dc.subjectconsultingen_GB
dc.titleA multi-positional and pragmatic reflexive approach to organizational consultancyen
dc.typeThesis or dissertationen
dc.type.qualificationnamePhDen
dc.type.qualificationlevelDoctoralen
dc.publisher.institutionUniversity of Bedfordshireen
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