Business environment, employee competencies and operations strategy: an empirical study of retail firms in China

2.50
Hdl Handle:
http://hdl.handle.net/10547/244265
Title:
Business environment, employee competencies and operations strategy: an empirical study of retail firms in China
Authors:
Yu, Wantao; Ramanathan, Ramakrishnan
Abstract:
This paper investigates the links between business environment, employee competencies, operations strategy and performance for a sample of retail companies in China. The path analysis suggests that, because the retail environment becomes more dynamic, firms endeavoured to strengthen their employee competencies to achieve retail success. Employee competencies such as good team working and a high degree of self-motivation play significant roles in pursuing low cost, quality and flexibility strategies. Operations strategy (low cost and flexibility) in turn influences business performance. In particular, our results show that employee competencies fully mediate the effects of the business environment on operations strategy and that the employee competencies–performance connection is mediated by operations strategy.
Citation:
Yu, W., Ramanathan, R. (2012) 'Business environment, employee competencies and operations strategy: an empirical study of retail firms in China' IMA Journal of Management Mathematics 24, (2) 231-252
Journal:
IMA Journal of Management Mathematics
Issue Date:
2012
URI:
http://hdl.handle.net/10547/244265
DOI:
10.1093/imaman/dpr026
Additional Links:
http://imaman.oxfordjournals.org/cgi/doi/10.1093/imaman/dpr026
Type:
Article
Language:
en
ISSN:
1471-678X; 1471-6798
Appears in Collections:
Business and Information Systems Research Centre (BISC)

Full metadata record

DC FieldValue Language
dc.contributor.authorYu, Wantaoen_GB
dc.contributor.authorRamanathan, Ramakrishnanen_GB
dc.date.accessioned2012-09-17T11:28:38Zen
dc.date.available2012-09-17T11:28:38Zen
dc.date.issued2012en
dc.identifier.citationYu, W., Ramanathan, R. (2012) 'Business environment, employee competencies and operations strategy: an empirical study of retail firms in China' IMA Journal of Management Mathematics 24, (2) 231-252en_GB
dc.identifier.issn1471-678Xen
dc.identifier.issn1471-6798en
dc.identifier.doi10.1093/imaman/dpr026en
dc.identifier.urihttp://hdl.handle.net/10547/244265en
dc.description.abstractThis paper investigates the links between business environment, employee competencies, operations strategy and performance for a sample of retail companies in China. The path analysis suggests that, because the retail environment becomes more dynamic, firms endeavoured to strengthen their employee competencies to achieve retail success. Employee competencies such as good team working and a high degree of self-motivation play significant roles in pursuing low cost, quality and flexibility strategies. Operations strategy (low cost and flexibility) in turn influences business performance. In particular, our results show that employee competencies fully mediate the effects of the business environment on operations strategy and that the employee competencies–performance connection is mediated by operations strategy.en
dc.language.isoenen
dc.relation.urlhttp://imaman.oxfordjournals.org/cgi/doi/10.1093/imaman/dpr026en_GB
dc.subjectbusiness environmenten
dc.subjectemployee competenciesen
dc.subjectoperations strategyen
dc.subjectChinaen
dc.titleBusiness environment, employee competencies and operations strategy: an empirical study of retail firms in Chinaen
dc.typeArticleen
dc.identifier.journalIMA Journal of Management Mathematicsen_GB
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