2.50
Hdl Handle:
http://hdl.handle.net/10547/223061
Title:
Towards a contingency resource-based view of IT business value
Authors:
Cao, Guangming; Wiengarten, Frank; Humphreys, Paul
Abstract:
Empirical research on the business value of IT has often been underpinned by the indispensable tenet of resource complementarity in the resource-based view (RBV) and the crucial concept of fit rooted in contingency theory. Increasingly, it has been recognised that IT needs to be integrated with other organisational factors to create business value. However, empirical studies differ in varying degrees from what organisational factors to be examined and their research findings, but also have been largely biased towards examining pairwise relationships between IT and organisational factors. This paper argues that IT is an integral part of a system of interrelated organisational factors and that a holistic approach is required to further understand when, how and why IT creates business value. After summarising what has been learnt from empirical studies of IT business value, this paper discusses the key conceptual issues of internal fit and resource complementarity as currently conceptualised and employed in the research domain. In order to continue advancing knowledge, this paper argues for and presents a contingency RBV to provide an alternative conceptualisation of IT business value. Essentially, the contingency RBV conjectures that the level of IT business value depends on the interaction of a whole system subject simultaneously to multiple moderators and mediators. Finally, this paper concludes with a discussion of the value of the contingency RBV and its implications for future research.
Citation:
Cao, G., Wiengarten, F., Humphreys, P. (2010) 'Towards a Contingency Resource-Based View of IT Business Value' Systemic Practice and Action Research 24 (1):85
Publisher:
Springer
Journal:
Systemic Practice and Action Research
Issue Date:
2011
URI:
http://hdl.handle.net/10547/223061
DOI:
10.1007/s11213-010-9178-0
Additional Links:
http://www.springerlink.com/index/10.1007/s11213-010-9178-0
Type:
Article
Language:
en
ISSN:
1094-429X; 1573-9295
Appears in Collections:
Business and Information Systems Research Centre (BISC)

Full metadata record

DC FieldValue Language
dc.contributor.authorCao, Guangmingen_GB
dc.contributor.authorWiengarten, Franken_GB
dc.contributor.authorHumphreys, Paulen_GB
dc.date.accessioned2012-05-10T13:27:29Z-
dc.date.available2012-05-10T13:27:29Z-
dc.date.issued2011-
dc.identifier.citationCao, G., Wiengarten, F., Humphreys, P. (2010) 'Towards a Contingency Resource-Based View of IT Business Value' Systemic Practice and Action Research 24 (1):85en_GB
dc.identifier.issn1094-429X-
dc.identifier.issn1573-9295-
dc.identifier.doi10.1007/s11213-010-9178-0-
dc.identifier.urihttp://hdl.handle.net/10547/223061-
dc.description.abstractEmpirical research on the business value of IT has often been underpinned by the indispensable tenet of resource complementarity in the resource-based view (RBV) and the crucial concept of fit rooted in contingency theory. Increasingly, it has been recognised that IT needs to be integrated with other organisational factors to create business value. However, empirical studies differ in varying degrees from what organisational factors to be examined and their research findings, but also have been largely biased towards examining pairwise relationships between IT and organisational factors. This paper argues that IT is an integral part of a system of interrelated organisational factors and that a holistic approach is required to further understand when, how and why IT creates business value. After summarising what has been learnt from empirical studies of IT business value, this paper discusses the key conceptual issues of internal fit and resource complementarity as currently conceptualised and employed in the research domain. In order to continue advancing knowledge, this paper argues for and presents a contingency RBV to provide an alternative conceptualisation of IT business value. Essentially, the contingency RBV conjectures that the level of IT business value depends on the interaction of a whole system subject simultaneously to multiple moderators and mediators. Finally, this paper concludes with a discussion of the value of the contingency RBV and its implications for future research.en_GB
dc.language.isoenen
dc.publisherSpringeren_GB
dc.relation.urlhttp://www.springerlink.com/index/10.1007/s11213-010-9178-0en_GB
dc.rightsArchived with thanks to Systemic Practice and Action Researchen_GB
dc.subjectIT business valueen_GB
dc.subjectresource-based viewen_GB
dc.subjectcontingency RBVen_GB
dc.subjectContingency theoryen_GB
dc.subjectfiten_GB
dc.subjectmisfiten_GB
dc.subjectmediatoren_GB
dc.subjectmoderatoren_GB
dc.subjectsynergyen_GB
dc.subjectcomplementarityen_GB
dc.titleTowards a contingency resource-based view of IT business valueen
dc.typeArticleen
dc.identifier.journalSystemic Practice and Action Researchen_GB
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